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Can't remove a trojan virus

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Name: knocko78
Date: September 11, 2007 at 14:57:06 Pacific
OS: Windows XP
CPU/Ram: Pentium 4 2.4 GHz/512 MB
Product: Dell/Dimension
Comment:

I can't seem to get rid of a trojan virus. I have tried many different Virus scanners and adware removers. I have also tried the program TrojanHunter, and that seems to remove it, but it comes back each time I reboot. I have also tried TrojanRemover, and that finds it in Safe Mode, but it can't remove it. If I run that program in Normal Mode, it blue screens my computer. Any advice or assistance would be greatly appreciated.




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Response Number 1
Name: XpUser4Real
Date: September 11, 2007 at 15:27:58 Pacific
Reply:

have you turned off system restore to scan?
What is the EXACT virus?
You said:
**I have tried many different Virus scanners and adware removers.**

Also, let us know which programs you have used to try removing it.

Some HELP in posting on Cnet plus free progs and instructions Glad to Help!


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Response Number 2
Name: knocko78
Date: September 11, 2007 at 18:20:29 Pacific
Reply:

I have tried some free Virus Scan programs, the most recent is AVG. Unfortunately, I do not recall the rest of them. Do you have one that you recomend. Everytime after bootup, and I run the Trojan Remover program it detects an Agent.100 registry key.


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Response Number 3
Name: XpUser4Real
Date: September 11, 2007 at 18:28:33 Pacific
Reply:

Click on my red link, all software is listed on one page.
Download Avast, install it and make sure it does a bootscan on reboot. Move EVERYTHING it finds to the chest.
Disable AVG for now.

There are some other freebies on that page, I would suggest running all of them. Good Luck

Some HELP in posting on Cnet plus free progs and instructions Glad to Help!


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Response Number 4
Name: cnf
Date: September 12, 2007 at 08:27:16 Pacific
Reply:

please,tell us the name of the virus.


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Response Number 5
Name: knocko78
Date: September 12, 2007 at 15:14:17 Pacific
Reply:

After doing some more scans with some programs, here is the latest:

Avast pops up warnings continuously about Trojan Horses being found. It is a Malware Trojan Horse - Win32.Small - EPJ[Trj]


Trojan Remove 6.6.2 finds the below. It can't seem to remove it even after a reboot:

This Windows Service appears to be hidden using Rootkit techniques:
C:\WINDOWS\system32\drivers\runtime2.sys
The Program is loaded by the following (hidden) Registry key:
HKLM\SYSTEM\CurrentControlSet\Services\runtime2\
----------------
The Windows Registry loads this file (entry is stealthed):
C:\WINDOWS\Temp\startdrv.exe
The file is loaded by the follwing Registry key:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
----------------
This file is called by a Services Registy key:
C:\WINDOWS\System32\drivers\runtime.sys
The file is loaded by the follwing Registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\runtime\"ImagePath"
----------------


AVG finds the following:
Trojan Horse BackDoor.Generic7.XXD


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