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Can't open antivirus or firewall

October 20, 2006 at 23:54:01
Specs: windows, 512

My computer is running on windows xp. Yesturday I noticed in my toolbar that my antivirus and firewall weren't open and I tried openning and nothing happened. Also I noticed that "12Ghost Popup killer" keeps blocking a popup every twenty minutes or so. This program has never done this at such a high occurrance. Can anyone determine whether there is a problem?



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#1
October 21, 2006 at 01:44:34

Seems to me there is a problem if your anti-virus isn't functioning properly. Disable the pop-up blocker and see if that makes a difference. Then, post back.

Life is more painless for those who are brainless.


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#2
October 21, 2006 at 11:06:14

We need the system info:
1- which windows program are you using? EG: XP, 98, ME.etc (if you right click on my computer and go to properties you'll find the info.)
2- SP1 or SP2?
3- What is your AV and Firewall?
4- Have you used any spyware cleaners? If so, which ones?

If we get that info, it gives us a better chance to find a solution.


Hopefully my advice will help you...Please post back with your results....thanks


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#3
October 21, 2006 at 23:04:14

I'm running windows xp professional. My av is avg antivirus (grifsoft). My firewall is called spywall. I don'tknow what you mean by "sp1 or sp2".

I have noticed that the language set for my antivirus is set to chinese (simplified) and I tried to change it to english and nothing happens. Many other things are locked to.

As for the popup issue, I believe the spywall was taking care of them and was not alerting me when it had stopped the popups.


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Related Solutions

#4
October 22, 2006 at 00:31:53

The problem has been fixed now. Thanks for writing. I just reinstalled the antivirus and firewall and everything's okay now.


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#5
October 22, 2006 at 06:16:49

Thanks for posting back

Hopefully my advice will help you...Please post back with your results....thanks


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