Can't open Add/Remove programs

Gateway desktop / E4300
March 5, 2010 at 02:31:24
Specs: Windows XP
Hello,
I have a frustrating problem, whenever I try to open add/remove programs, i get an error message saying " cannot find C:\WINDOWS\system32\rundll32.exe "
I'm not sure if this is a virus or if i accidentally deleted a file when trying to remove another virus.

Thanks,
Michael


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#1
March 5, 2010 at 07:35:13
Michael, Try the instructions in Response Number 1 in the thread at the link below.

http://www.computing.net/answers/di...

If that doesn't correct the problem download the Free version of Malwarebytes' Anti-Malware, install it, update it then run it. Let it remove everything it finds.

http://www.malwarebytes.org/mbam.php

Tufenuf


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#2
March 5, 2010 at 11:30:47
I followed the above advice, and was able to download the file. However, the problem still persisted; so I ran the ant-malware software, removed 11 threats, but still the add/remove programs tab won't open. I think I deleted the rundll32.exe folder from regedit by mistake, while trying to remove a similar error message that kept appearing at startup.

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