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Can't login to Windows or Safemode

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Name: Ledbetta24
Date: April 4, 2009 at 12:54:49 Pacific
OS: Windows 2003
Subcategory: Viruses
Comment:

Okay so yesterday when I was on my laptop I got a malware message saying that malicious content was on my computer and my computer was in danger. I couldn't get the message to go away by clicking to red "x" so I ctrl+alt+delete and end the task. After that my Norton Internet Security tells me that trojan.horse was detected. I immediately ran a virus scan and a malware scan and everything checked out. I restarted my computer and now I am unable to log on regularly or in safe mode... HELP!



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Response Number 1
Name: yellowbelt
Date: April 4, 2009 at 13:46:19 Pacific
Reply:

Is there an error message before getting to windows?

Weaseling out of things is important to learn. It's what separates us from the animals ... except the weasel.

~Homer Simpson~


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Response Number 2
Name: Jennifer SUMN
Date: April 4, 2009 at 16:02:29 Pacific
Reply:

What error message do you get if any?

EEOC


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