can't login, says password is wrong. virus?

September 8, 2009 at 08:47:18
Specs: Windows Vista
it started yesterday when my computer all of a sudden froze for a second then restarted. i was able to log back on that time but when i tried to open AIM it wouldn't log on. then i tried opening firefox and whenever i tried to go on a website it said something like unable to securely connect and a message would pop-up that said something about xml.freecause.com:443.

i turned my computer off and this morning i tried to log on to my account and it keeps saying that i have the wrong password, even though i'm 100% positive i typed it in correctly everytime. now i can only go in the guest account because that doesn't have a password. i haven't tried to connect to the internet again with it because i am afraid someone has hacked into my computer or something. I'm currently on my brother's laptop.

Is this a virus? If so, what do i do? I installed the new version of firefox earlier yesterday. does it have anything to do with that? please help, i don't want to lose all my files.


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#1
September 8, 2009 at 12:53:19
while booting press F8 and select Safe Mode
choose administrator account
go to control panel >> user accounts
click on your account and select the option "Remove password", the click remove for the confirmation

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#2
September 8, 2009 at 18:33:11
thanks i was able to login and remove the password. i looked up the xml.freecause.com:443 error i kept getting on firefox and found out that i just had to change my date/time. when i looked at my time it actually was off and i hadn't noticed and the date was off by 2 years. so i fixed that and my AIM works now and i can go on websites without getting an error.

i guess these problems were due to the firefox update. i'm not sure why i wasn't able to log on to my user account, though. it may have been caused by that also.


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#3
September 8, 2009 at 23:29:29
People use to make correlations between 2 things because they happen on the same time.

Always stick to knowledge !!


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#4
September 29, 2009 at 21:58:40
Hi

I can't log onto my comp either.
after installing a new antivirus and window update.
i fellasleep.then when i woke up i saw my screen
user is locked so i just click enter because ive never set a password to log on.
then it says password is wrong so i tried again then it's wrong again.so i want to log onto guess account instead but a switch user's bar was gone too. so i 've tried to log onto safe mode and every others options but still asking for password so i have no idea what happened? Could it be virus or a damage of installed a new antivirus so could someone help me please?
Thanks in advance!


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