|Your best, and easiest way to retrieve data from an infected machine is to remove the hard drive from the infected computer and add it as a drive in a known working one. From here, you can copy any data you need off of the infected hard drive. |
Once you have dome this, you can decide if you want to try to clean the infection or if you would rather wipe the infected machine and re-install.
Let me know if you need more help.
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