Computing.Net - cant load virus programs

Subject: cant load virus programs

Original Message

Name: joanneu2
Date: September 2, 2007 at 07:27:20 Pacific
Subject: cant load virus programs
OS: windows xp
CPU/Ram: 64
Model/Manufacturer: acer

Comment:

i did a online scan & removed virus - now i cant load virus programs tried avg and the message came up below:
Error: Evaluating of the short file name failed for "C:\Program Files\Grisoft\AVG7\avgrssvc.exe".
Creating of the temporary folder "C:\Program Files\Grisoft\AVG7\avgrssvc.exe" failed.
The system cannot find the file specified. (2) %PATH% = "C:\Program Files\Grisoft\AVG7\avgrssvc.exe"
have scanned the registry, reinstalled xp still problems.
Help please

Report Offensive Message For Removal

Response Number 1

Name: XpUser4Real
Date: September 2, 2007 at 07:32:24 Pacific
Subject: cant load virus programs

Reply: (edit)

did you by chance have Norton or McAfee installed before AVG?
Some HELP in posting on Cnet plus free progs and instructions Glad to Help!

Report Offensive Follow Up For Removal

Response Number 2

Name: joanneu2
Date: September 2, 2007 at 07:34:34 Pacific
Subject: cant load virus programs

Reply: (edit)

no i didnt have any virus program as i was trying to find a update one

Report Offensive Follow Up For Removal

Response Number 3

Name: XpUser4Real
Date: September 2, 2007 at 08:01:26 Pacific
Subject: cant load virus programs

Reply: (edit)

so if those were never installed, then what you could do is uninstall AVG, then download Avast Free:
http://www.avast.com/eng/download-a...
and see if that works for you. IMO it has the best real-time protection as far as free AV's go. No need to schedule any scans whatsoever or up-dates.
It may be worth a shot for you....good luck
Some HELP in posting on Cnet plus free progs and instructions Glad to Help!

Report Offensive Follow Up For Removal

Response Number 4

Name: joanneu2
Date: September 3, 2007 at 03:27:23 Pacific
Subject: cant load virus programs

Reply: (edit)

thanks, i download and ran avast - it found 4 virus and deleted them:
File C:\WINNT\system32\catprof.dll is infected by Win32:Ulrbot-E [Trj], Deleted
File C:\WINNT\system32\mssrchtl.dll is infected by Win32:Ulrbot-E [Trj], Deleted
File C:\WINNT\system32\windll32.exe is infected by Win32:Trojan-gen. {VB}, Deleted
File C:\WINNT\system32\wswinntfp.exe\[UPX] is infected by Win32:Urlbot [Trj], Deleted
When i i click on avast on my pc it comes up with message cant find avast.exe

Report Offensive Follow Up For Removal

Response Number 5

Name: XpUser4Real
Date: September 3, 2007 at 12:55:52 Pacific
Subject: cant load virus programs

Reply: (edit)

hmmmm....maybe I should have mentioned to just move the infections to the chest instead of deleting them. It slipped my mind.
Now where are you clicking on avast? On the desktop? or on the icon in the taskbar?
Some HELP in posting on Cnet plus free progs and instructions Glad to Help!

Report Offensive Follow Up For Removal

Response Number 6

Name: joanneu2
Date: September 3, 2007 at 13:24:17 Pacific
Subject: cant load virus programs

Reply: (edit)

iam clicking on the desktop - if in safe mode it works when i set up another user account.

Report Offensive Follow Up For Removal

Response Number 7

Name: XpUser4Real
Date: September 3, 2007 at 14:18:18 Pacific
Subject: cant load virus programs

Reply: (edit)

I really don't understand what the problem is that u r having. Let me get this straight:
1-you installed avast and had it do a bootscan
2-you deleted some trojans while the PC was booting up
3-you clicked on the avast icon when the PC was up and running in regular mode
4-the message you got was that it couldn't find avast.exe
Am I right so far?

Some HELP in posting on Cnet plus free progs and instructions Glad to Help!

Report Offensive Follow Up For Removal

Response Number 8

Name: lexios
Date: September 5, 2007 at 07:37:07 Pacific
Subject: cant load virus programs

Reply: (edit)

I have the exact same prolem. I can not load ANY antivirus software at all. All fail with permission or/and extraction errors.

Microsoft Live OneCare
ERROR:
0037-80070643

AVG-Free 7.5
ERROR:
Local machine: prepared for the installation
Actions plan:
Error: Evaluating of the short file name failed for "C:\Program Files\Grisoft\AVG7\avgrssvc.exe".
Creating of the temporary folder "C:\Program Files\Grisoft\AVG7\avgrssvc.exe" failed.
The system cannot find the file specified. (2) %PATH% = "C:\Program Files\Grisoft\AVG7\avgrssvc.exe"

Norton AV 2007 (14.2 Build 29)
ERROR:
Extraction Failed: Can not open output file

Symantec Corporate AV 10.2
ERROR:
Extraction Error
NOD32 2.70
Extraction Error

Report Offensive Follow Up For Removal

Response Number 9

Name: XpUser4Real
Date: September 5, 2007 at 07:53:40 Pacific
Subject: cant load virus programs

Reply: (edit)

Use regclean:
http://www.majorgeeks.com/download4...
and remove all remnants and files of any previous AV installations.
Go to: My Computer>C Drive/Program Files and delete the file folders for any previous AV installations.
Tips on uninstall. You may need to go within those files and delete folder by folder. If a file can not be deleted (it says it is being used), then use either:
Unlocker
Dr Delete
Move on Boot
To remove them
After you have deleted all that you can, empty your recycle bin on your desktop and restart your machine.
Now try installing Avast Free again and let it do a bootscan on reboot.

Some HELP in posting on Cnet plus free progs and instructions Glad to Help!

Report Offensive Follow Up For Removal