Hi all, Great forum with a ton of info.. But I think I am toast (not to mention I forgot the C in wicked ).. I am not an expert by any means but help out a bunch of friends and family with computer hardware/software issues. Most are spyware/viruses as you all know all too well. I use superantivirus/spybot and maiwarebytes all the time and they have always fixed the virus issues for the most part. Well, the other day my friend said his kids computer took a crap and asked if I can look at it, so I did. Man was this thing in some trouble. When I logged on for the 1st time, a crap load of (what I suspect to be trojans) popped up all over and I could not install or even open any file other than task manger. I went into safe mode and pretty much the same thing. I found some nasty trojans rite off the bat like Windows Police Pro, and Windows AntiVirus Pro. After a bunch of dicking around, I was finally able to manually delete many of the trojan files and at least get into regedit to do some repairs. After I fixed regedit I was at least able to open files and run some programs. The 1st was superantivirus (1 of my favs) and it found a bunch of trojans and stuff. But when it got to a certain bug (rootkit.mailer I think) it would crash and or reboot the system. I was like holy *^&%$. I have not come a cross a trojan that would crash the anti virus software when it was detected before.?.. Major bummer. I did some more research and could not find exacts. I can't install malwarebytes or Hijackthis (they just close after I hit install), but I was able to install CCclean (1st time using and recomended by a friend). CCclean found some stuff, but appearantly did not do a good job of cleaning. Any ideas on how I can get the other good antivirus programs to run or even Hijackerthis???? Why can I install some programs like Superantispyware and CCclean, but not Malwarebytes and many others? It appears they have some very nasty trojans on this puppy. Looks like an XP re-install may be in the works. BTW it is Windows XP Home w/SP3 A Gateway AMD 64 265e 2.3ghz with a gig of memory