can't install AVG

Original Message

Name: broxibearz
Date: June 13, 2007 at 14:39:42 Pacific
Subject: can't install AVG
OS: xp pro
CPU/Ram: Athlon 3000/ 512mb

Comment:

i'm trying to install AVG free but keep getting this message
The system DLL user 32.dll was relocoted in the memory. The application will not run properly. The relocation occurred because the DLL C:\WINDOWS\system32\SHELL32.dll ocupied an address range reserved for Windows system DLLs. The vendor supplying the DLL should be contacted for a new DLL.
then when i try to start it up it says it may not be installed properly & may not work
any help is always appreciated
thanx

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Response Number 1

Name: Derek
Date: June 13, 2007 at 17:59:20 Pacific
Subject: can't install AVG

Reply: (edit)

Have you got any other AV product running on there?
DerekW

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Response Number 2

Name: broxibearz
Date: June 14, 2007 at 04:33:17 Pacific
Subject: can't install AVG

Reply: (edit)

No i tried to install it after a format & fresh install of XP & that's the message i received

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Response Number 3

Name: Derek
Date: June 14, 2007 at 08:14:26 Pacific
Subject: can't install AVG

Reply: (edit)

Dunno then, maybe someone else will have some ideas.
As a cop out you could try Avast instead of AVG, which gets better reviews currently anyhow and is still free with registration.
DerekW

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Response Number 4

Name: broxibearz
Date: June 15, 2007 at 03:26:00 Pacific
Subject: can't install AVG

Reply: (edit)

I don't know either it has me stumped
but thanx anyway

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