Can't get scans to download

April 23, 2010 at 22:33:19
Specs: Windows XP
in sevear need of help.Cant get to my emails and I cant down load any scans or virus protection at all.

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April 28, 2010 at 05:05:41
Please, describe problem in more details.

What "scans" you want to download exactly?

1) Download this file:
2) Unzip it and run HijackThis.exe
3) Click on "Do a system scan and save a logfile" button
5) Paste log file that program generated to your next reply

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April 28, 2010 at 15:04:11
I have tried to just do the simple thing at to see what was wrong with the computer and see what was wrong. I have tried another microsoft free scan to find out what was wrong. I can not download any security. I took it to a computer place here in town who could only do a partial diagnostic on it and they said that it has something to do with the microsoft security that someone had installed on my computer but that I have removed. They cant seem to find the file anywere. They did manage to get my computer cleaned up enough so that I can now get to email and it is running much faster. they said there was a lot of programs running on start up. The only thing that the computer company said that they can think of to do is to back up everything wipe it clean and start over.

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