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can't get rid of trojan horse

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Name: frank breen
Date: March 6, 2005 at 15:30:55 Pacific
OS: wxp
CPU/Ram: 1.8g/512
Comment:

Hi Everyone,
I downloaded a file from the net and it contains the downloader.1st bar.4.ae trojan horse. My av spotted the tj before I had a chance to infect my computer. My problem is, it won't delete. Everytime I try to delete the file, the computer freezes, and won't delete it. How can I rid it from my machine.

I thank you in advance for any help you can give me,

frank



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Response Number 1
Name: Paul Fahrenbach
Date: March 6, 2005 at 18:37:46 Pacific
Reply:

Have you tryed it in save mode? Keep taping F8 just as windows is starting to boot.


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Response Number 2
Name: capt
Date: March 6, 2005 at 18:41:33 Pacific
Reply:

If it is not in your system restore files, try starting your computer and during the boot sequence tap the F8 key to enter the safe mode. Select administrator and run you virus scan and delete it, when it is identified. Many times trojans fo directly to the restore files and you have to turn system restore off and restart the computer to clear them out. System Restore files are protected and antivirus programs cannot delete/clean/rename them.


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Response Number 3
Name: frank breen
Date: March 6, 2005 at 19:44:43 Pacific
Reply:

Thank you Paul and Capt for your help, I will go into safe mode and try to get rid of it there.

frank


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