cant get past welcome screen

Hewlett-packard Compatible compaq laptop...
January 10, 2010 at 00:31:54
Specs: Windows XP
hi i would love some help i have tried goin in safe mode n to find that point the computer was workin good last n nothing i cant get past that i dont now what to do n im not the pro on tht com so if i could get step by step that would be great thnks a bunch i have tried the ctrl alt delete n typing admin there n nothin either pls help

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#1
January 10, 2010 at 00:46:09
Why can't you get past the welcome screen? Do you not know the password for any of the user accounts, does it log in, but immediately return you ot the login screen, ....

-Ryan Adams

Free Computer Tips and more:http://RyanTAdams.com
Paid Tech Support: Black Diamond


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#2
January 10, 2010 at 00:55:38
there is no password on it, n ya when i click admin it starts as if its gonna go on n logs right back off

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#3
January 10, 2010 at 09:22:33
There are many viruses that can cause this behavior. The problem results from a changed i na registry key that tells Windows where to go after logging in. The fix can often be difficult as you cannot get into safe mode. Usually you will have to edit the registry from another computer or by using a boot disk. You can find more info here: http://www.geekstogo.com/forum/Wind... or by searching google for "windows logs on and then immediately back off". Again, the fix can often be quite difficult, so it may be better to just print out this post and take it and your computer to a local expert.

-Ryan Adams

Free Computer Tips and more:http://RyanTAdams.com
Paid Tech Support: Black Diamond


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