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Can't do anything!

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Name: hoag21
Date: May 14, 2009 at 16:55:09 Pacific
OS: Windows XP
Subcategory: General
Comment:

Hi, when I start up my other computer, it starts
up but does not load anything except the
background. No start menu, icons, anything. I
have tried getting other anti virus scanners, malwarebytes by a flash drive. By ctrl+alt+del
then doing new task but it does not let me
start them up, it cancels basically anything I
start up that way. I know I don't have
explorer.exe in my processes and I have tried
to start it up as a new task but it says it
cannot be found. I also tried msconfig then
system restore but I have no previous restore
points. What can I do ? :(



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Response Number 1
Name: jdk (by neoark)
Date: May 14, 2009 at 16:59:54 Pacific
Reply:

Hi,
1) Download http://dnl-eu10.kaspersky-labs.com/...
2) Burn it to a CD.
3) Once finish burn Kaspersky Rescue Disk into bootable CD media, insert Bootable kaspersky Rescue Disk CD into CD ROM and boot the computer by loading CD ROM media first.
4) Scan all of your drive on high setting.


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