hello, i really need help in getting rid of the file s4bar.dll which is in the mysearch folder. everytime i try to delete it, the message "cannot delete file s4bar.dll: access is denied. the source file may be in use." comes up. this is the only file in the folder mysearch, and i tried deleting it so many times i've lost count. i try everytime i start my comp, everytime before i turn off my comp, and times in between whenever i can remember. always the same message pops up. i have no idea how to get rid of it! i even ran spybot (update after update) but it can't get rid of it either. is there any way that i could just delete that file?? Thank you. just in case, i'll list hijackthis log. Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\WINNT\system32\spoolsv.exe C:\WINNT\System32\Ati2evxx.exe C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe C:\WINNT\System32\svchost.exe C:\WINNT\system32\cba\pds.exe C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe C:\WINNT\system32\regsvc.exe C:\WINNT\system32\MSTask.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\system32\svchost.exe C:\WINNT\system32\cba\xfr.exe C:\WINNT\system32\MsgSys.exe C:\WINNT\Explorer.exe C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe C:\Program Files\Common files\updater\wupdater.exe C:\WINNT\System32\internat.exe C:\WINNT\System32\rsvp.exe C:\Program Files\JetAudio\JetAudio.exe C:\Program Files\Internet Explorer\IEXPLORE.exe C:\WINNT\System32\winmine.exe C:\My Downloaded Files\HijackThis.exe R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing) O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: Lexico Toolbar - {11359F4A-B191-42d7-905A-594F8CF0387B} - C:\WINNT\Downloaded Program Files\CONFLICT.1\lexbar.dll O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing) O2 - BHO: (no name) - {8D91ECD1-2A29-41B8-9988-FD892F07F859} - C:\WINNT\ip.dll O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll O2 - BHO: (no name) - {f760cb9e-c60f-4a89-890e-fae8b849493e} - C:\WINNT\madise.dll O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll O3 - Toolbar: Dictionary.com - {11359F4A-B191-42D7-905A-594F8CF0387B} - C:\WINNT\Downloaded Program Files\CONFLICT.1\lexbar.dll O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe" O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe O4 - HKCU\..\Run: [internat.exe] internat.exe O4 - HKCU\..\Run: [Verizon Online Control Pad] "C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.exe" O4 - HKCU\..\Run: [EasyChk] C:\Program Files\EasyWinCleaner2002\easywincleaner.exe /start O8 - Extra context menu item: Search &Dictionary - C:\Program files\Lexico\Toolbar\dictionary.htm O8 - Extra context menu item: Search &Thesaurus - C:\Program files\Lexico\Toolbar\thesaurus.htm O8 - Extra context menu item: Ç÷¡½¬°ÙÀ¸·Î ¸ðµÎ ¹Þ±â(&Z) - C:\Program Files\FlashGet\jc_all.htm O8 - Extra context menu item: Ç÷¡½¬°ÙÀ¸·Î ¹Þ±â(&G) - C:\Program Files\FlashGet\jc_link.htm O9 - Extra button: Control Pad (HKLM) O9 - Extra 'Tools' menuitem: Control Pad (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O9 - Extra button: Real.com (HKLM) O9 - Extra button: FlashGet (HKLM) O9 - Extra 'Tools' menuitem: &FlashGet (HKLM) O16 - DPF: {021D0DFA-A386-43CC-BF60-C9CDB24D48B9} (FreeBBS Control) - http://pdslist-download.korea.com/Freebbs/Release/Release20000510/BBSList.cab O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab O16 - DPF: {27E4B2A9-D554-40DE-B6CD-F11E9B44FBD0} (SimFileControl Control) - http://simfile.chol.com/down/SimFileControl.cab O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe O16 - DPF: {5A5A6075-27F2-4DE0-9493-FF0F985225D5} (ObjTPPDn Class) - http://club-download.korea.com/WYSIWYG/tppclient.cab O16 - DPF: {5E4E4EA6-F3FF-11D3-B7DE-005004BC96F7} (DownloadControl Control) - http://pdslist-download.korea.com/Freebbs/Release/Release20000510/FreeDownload.cab O16 - DPF: {66B30EA0-C033-4D4B-9F90-EA0AF07363AF} (BugsMediaPlayer Control) - http://so.bugs.co.kr/BugsOggPlay_6.CAB O16 - DPF: {9699ACAA-934A-4156-A73E-76D004A55B8E} (InlivePlayer Control) - http://inlive.co.kr/js/ShortCut.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37885.4099305556 O16 - DPF: {A1410988-8ADB-4145-B11B-83B0AA23B6BA} (fileSizeCheck Class) - http://club.korea.com/_bbs/KComEditor/KFileCheck.cab O16 - DPF: {CF362BDB-4EA2-11D5-AB47-000102913414} (SetGlb Control) - http://so.bugsmusic.co.kr/SetGlb.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {F0E2D69A-DC2F-4E9B-A993-684FB1C21DBC} - http://dictionary.reference.com/tools/toolbar/lexico.cab O16 - DPF: {F256FF53-8057-4F7E-996B-963E27CE5EA1} (PdBox2 Control) - http://www.pdbox.co.kr/filebox/ctrl_down/PDBox2.cab O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} (IRDIXAObj Class) -

Run HT again and check the following items. Next, close all browser Windows, and have HT 'fix checked'. You Must restart your computer when you're done. R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing) O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing) O2 - BHO: (no name) - {8D91ECD1-2A29-41B8-9988-FD892F07F859} - C:\WINNT\ip.dll O2 - BHO: (no name) - {f760cb9e-c60f-4a89-890e-fae8b849493e} - C:\WINNT\madise.dll O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe After restarting delete the following: C:\Program Files\Common files\updater folder.

hello, i did as you said, but i still can't delete the file s4bar.dll. any other ideas? thanks~