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i went and got norton antivirus and scanned my computer. now when i get on the internet i can not close it out. to get out of the internet i have to shut my computer down. what can i do?

IMHO I would unload Norton using their uninstaller from the website, or NOTHING will run well on your PC.
http://service1.symantec.com/Suppor...
First I would use Ccleaner Slim and remove all it finds, it will make the anti-virus scans much quicker because it will delete lots of adware files and cookies.Then you could use either Avast or AVG free, I would suggest avast and allow it to do a bootscan on reboot and move everything to the chest.
http://www.filehippo.com/download_a...
For a good free rootkit cleaner you can try F-secure Blacklight:
http://www.snapfiles.com/get/fsblac...Another great scanner to use is Malwarebytes:
http://www.filehippo.com/download_m...Some HELP in posting on Computing.net plus free progs and instructions Cheers

"NOTHING will run well on your PC" This is a very old fashioned thing to say about norton, Their newer version run just fun and use little. so unless your PC is like 5+ years old it will be fine.
What kind of internet connection do you have? Broadband, dial up etc.

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