Can't Boot Windows after Virus Infection

May 6, 2009 at 11:58:43
Specs: Windows XP
Message: Last night, I downloaded my security software. Well I didn't completely finish the process, so in turn I was looking for software for my mp3 player and downloaded a virus. It went to a blue screen. I couldn't do anything from there except turn it off. Then a clicking started right under my CD drive. I almost got completely got logged back into Windows and was able to get into my security software, but right when I clicked on the security link for the "Virus" it went back to that blue screen and I had to turn it off. Now it absolutely will not boot at all. It said something about my system driver was unidentifiable or corrupt. Is this fixable if I can't boot into Windows to re-scan? I'm going to try to run in Safemode, and try to reinstall tonight with the disk. I just don't know if it's going to get me anywhere. Any suggestions or help is greatly appreciated. I'm not very computer savy, so I'm learning as I go and just trying to figure it out on my own.

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May 7, 2009 at 06:47:02
The 'clicking' under your cd drives sounds ominous - I'd suspect a failed/failing harddrive - probably nothing to do with a virus. Go to the harddrive manufacturer's website & download the relevant utility for checking their drives.

"I've always been mad, I know I've been mad, like the most of us..."

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May 7, 2009 at 07:29:21
A blue screen is usually,but not always a hardware issue. On the blue screen is there an error code like 0x0000 etc.?

Getting information off the Internet is like taking a drink from a fire hydrant.

~Mitchell Kapor ~

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