Can't boot in Normal Mode/System Res Fail

April 14, 2010 at 19:07:36
Specs: Windows XP
I am running a Windows XP OS and am having major problems with it. It first started about two weeks ago, whenever I would start my computer in Normal Mode, non of the original start up programs loaded at the beginning. The only devices that would load (the icons in the lower left hand corner, by the clock) were the volume controls, the battery power, as well as the connections icon. All other programs would not load.
Now at that point in time, I was not able to open any programs such as Chrome, IE, Norton, or any other program. I WAS able to open files saved on the desktop such as Word files and even saved Internet Pages.
-I tried to fix the problem by booting XP in safe mode which works. I then ran a few Anti Spyware and Malware programs to see if I had any infected files. I did, so i quarantined them. Ever since I did that, when I now try to restart my computer in Normal Mode, it shows the Welcome Screen however once that has passed, the only thing that displays or loads is the desktop background. (I also tried to do a system restore, however when it would reboot, it first displayed that it could not locate the RSTRUI.EXE file and asked which program I would like to open it up with, now if I try to do it, it wont even display that, it will just reboot and the only thing that loads is the desktop backround with the cursor) So the only thing I am able to do is run it in Safe Mode....I am not computer literate whatsoever. Any help at all would be great.

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April 14, 2010 at 22:12:39
The worst part about virus removal is that removing the virus often only removes the root of the issue, leaving a mess to clean up afterwards. Generally, large holes in windows or the registry.

You can try repairing your version of windows with the i386 folder.

To do this go to Start -> run -> type "sfc /scannow" (without the " ") If it requires a system disk, then you'll need one to finish the repair, sometimes it doesn't though.

This can take a while but it will repair your windows for the most part. It does a fairly decent job of it, but if worst comes to worst you may need to find a system disk to redo your system. Or you can make your own bootable disk using BartPE (just google it, and you can download it. You'll need a CD to do it though). BartPE also uses the i386 folder, but as previously stated it creates a bootable image on CD for you. So, it's like starting from scratch.

Best of luck!

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