Cant access some sites

July 8, 2009 at 20:11:28
Specs: Windows Vista
I can't access any antivirus sites or microsoft.com. I
have scanned my computer with spybot ad-aware
malwarebytes Anti-Malware and superantispyware and
none of them have fixed the problem. Also i have
checked for Conficker and this is not the case

See More: Cant access some sites

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#1
July 8, 2009 at 20:31:04
Post your MBAM and superantispyware scan logs.

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#2
July 8, 2009 at 21:45:45
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/08/2009 at 09:40 PM

Application Version : 4.26.1006

Core Rules Database Version : 3952
Trace Rules Database Version: 1894

Scan type : Quick Scan
Total Scan Time : 00:35:59

Memory items scanned : 758
Memory threats detected : 0
Registry items scanned : 565
Registry threats detected : 0
File items scanned : 20454
File threats detected : 0

Malwarebytes' Anti-Malware 1.38
Database version: 2297
Windows 6.0.6001 Service Pack 1

7/8/2009 9:08:43 PM
mbam-log-2009-07-08 (21-08-43).txt

Scan type: Quick Scan
Objects scanned: 90130
Time elapsed: 4 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


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#3
July 9, 2009 at 06:54:52
Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow:

1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode. If avz.exe doesn't start, then try to rename the file avz.exe to something else and try to run it again. Make sure you have your web browser open in background before following the steps below.

i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

begin
ExecuteAVUpdateEx( 'http://avz.virusinfo.info/avz_up/', 1, '','','');
ExecuteStdScr(3);
RebootWindows(true);
end.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called virusinfo_syscure.zip inside. Upload that file to rapidshare.com and paste the link here.

Image Tutorial

2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs

   1. DDS.txt
   2. Attach.txt

Upload the logs to rapidshare.com and paste download link in your next reply.
Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.

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Related Solutions

#4
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#5
July 9, 2009 at 14:22:52
Run full Scan with SuperAntispyware : http://www.superantispyware.com/dow... . Fix what it detects and post summary scan log.

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#6
July 9, 2009 at 19:18:54
Heres the log
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/09/2009 at 03:48 PM

Application Version : 4.26.1006

Core Rules Database Version : 3952
Trace Rules Database Version: 1894

Scan type : Complete Scan
Total Scan Time : 00:52:20

Memory items scanned : 716
Memory threats detected : 0
Registry items scanned : 7077
Registry threats detected : 0
File items scanned : 34094
File threats detected : 1

Trojan.Dropper/Gen
C:\USERS\KRIEG\APPDATA\LOCAL\TEMP\TEMP1_E
VOTOOLS-1.0-BETA2.ZIP\SETUPEVOTOOLS 1.0
BETA2.EXE


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#7
July 9, 2009 at 20:32:11
Download and run Kaspersky AVP tool: http://devbuilds.kaspersky-labs.com...
Once you download and start the tool:
# Check below options:

    * Select all the objects/places to be scanned. 

# Click Scan
# Fix what it detects
# Zip/Rar Scan log/Summary and upload it to rapidshare.com. Post download link in your next message.

Illustrated tutorial: http://img32.imageshack.us/img32/76...

If I'm helping you and I don't reply within 24 hours send me a PM.


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#8
July 10, 2009 at 09:25:15
just to let you know the scan wont be finished untill the 12th

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#9
July 10, 2009 at 09:27:50
Pause/stop your installed spyware/antivirus programs it will help go faster.

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#10
July 13, 2009 at 00:13:41
i did the scan and it hasnt fixed the problem, but it did find a lot
of problems and fixed them i saved a log but it was such a huge
file that i couldnt upload it to fileshare, i cant even open it in
notepad because the file is to large

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#11
July 13, 2009 at 03:24:55
zip/.7z the log file or post screen shot of detected window.

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#12
July 13, 2009 at 13:41:50
K i uploaded the log
http://rapidshare.com/files/2554852...

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#13
July 13, 2009 at 14:32:16
Lol this is huge ... lol Should have just posted the screenshots of detected items...

Follow these steps in order numbered:

1) Download GMER: http://gmer.net/download.php
[This version will download a randomly named file (Recommended).]

2) Disconnect from the Internet and close all running programs.

3) Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.

4) Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.

5) GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)

6) If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.

7) Now click the Scan button. If you see a rootkit warning window, click OK.

8) When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log and upload it rapidshare.com. Post the download link to the uploaded file in your post.

9) Exit GMER and re-enable all active protection when done.

Note: Please give me the exact name of the file you downloaded in step 1 + post your log from step 8 in your next post.

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#14
July 13, 2009 at 22:53:57
that program you had me install gave me a ton of trojans so i
had to system restore a day back

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#15
July 14, 2009 at 03:07:54
System restore wont remove Trojans , you already had them the program just revealed them .

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#16
July 14, 2009 at 04:36:21
redo: Response Number 7

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