Cannot use restore even in safe mode.

Microsoft Windows xp home edition
September 27, 2009 at 09:09:03
Specs: Windows XP
Cannot use system restore, message"System Restore is not able to protect your computer, Please reestrat......" Also I cannot use Back up Wizard to try to back up my data. What can I do so I don't loose my data and regain my computer? Someone told me I had a phoney MS Anti virius shiled come up and I clicked on it. He also had it and had to get into some program in the safe mode and hit two keys at the last 3 seconds before the pc shut off but he does not remember where he for the fix?? Can anyone help with these problems I have??

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September 27, 2009 at 10:10:19
restore software = here

when you open it, select "Restore points" > select your restore point and click OK.

backup software = here

this should fix your restore and backup problems

our patience is big

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