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Cannot use internet, but connected

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Name: Et3rnal
Date: January 18, 2006 at 18:26:41 Pacific
OS: WinXP
CPU/Ram: AMD Sempron(tm) 2200+ 1.5
Comment:

A friends computer has run into problems with using the internet. He tried using IE, differnt IMs, and no updates for virus scans can get through. BUT he did check the internet connection, and he has wireless workin and Local Area connection..

any suggestions please?



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Response Number 1
Name: Bob (by BigBob)
Date: January 19, 2006 at 03:42:38 Pacific
Reply:

Has he check his Firewall settings?
Also check for spyware/Trojans/Viruses
Download ,update and run , SpyBot Search & Destroy
Hijack This and paste your log on the Analyzer Page

" It'll Get Ya When You Aint Lookin "


0

Response Number 2
Name: woodwardsolutions
Date: January 19, 2006 at 09:22:21 Pacific
Reply:

Before you spend too much time looking for answers, check that he isn't connected via Bt broadband. They have been updating their systems and connected but no traffic seems to be widespread in my area (Salisbury) They say the system should only be down for 30 mins and then rebooting modem will restore, but not so here!

Pat
Woodward Solutions (wsos.co.uk)


0

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