Cannot Update Windows or Anti Virus

Microsoft Windows 7 home premium
May 27, 2010 at 16:24:13
Specs: Windows 7
My computer will not update the latest update from Windows or will it get the latest updates for my AntiVirus. From everything I have googled it looks like I have a virus. I would like some help trying to remove it, I have manually downloaded updated virus definitions but can't seem to get rid of the virus.

Please Help.


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May 27, 2010 at 16:57:35

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May 27, 2010 at 20:24:01
Yes. Everything has been running fine until about a month ago when it stopped updating. I did a complete format and reinstall of Windows 7 with a valid purchased copy.

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May 27, 2010 at 23:11:35

As you are running genuine version of Windows 7, try downloading and running Microsoft security essentials. Its free for windows.

Lets if there is any help.

Thank you :)

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Related Solutions

May 28, 2010 at 01:00:15
Were Microsoft Essentials useful?

Please do the following:
1) Download this file:
2) Unzip it and run HijackThis.exe
3) Click on "Do a system scan and save a logfile" button
5) Paste log file that program generated to your next reply

I'll try to look for something wrong there...

;) Security Made Easy ;)

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May 28, 2010 at 09:34:18
I think I finally got it fixed. I was able to finally get a version of malwarebytes installed and run it and it detected a couple problems. I removed those problems and I'm able to update windows and connect to my antivirus update.


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August 16, 2010 at 10:30:56
I have the same problem on Win 7 64 bit. IE redirects. Windows will not update and Microsoft Security Essentials will not updat either. I down loaed the hijackthis file and have a log. How do i read this? Please help!!!


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