Solved Cannot update nor delete java from my computer

July 13, 2013 at 14:50:44
Specs: Windows XP, 566mhz
I tried to remove java 7.15 through my add or remove program in control panel.I get a message that says:the feature you are trying to use is on a network resource that's unavailable. So I cannot remove neither can I update it.

See More: Cannot update nor delete java from my computer

Report •


#1
July 13, 2013 at 15:21:31
If you have a third party firewall then turn it off and try the update again.

Otherwise you might be able to install using the full file download (overwriting 7-15), see here:
http://www.java.com/en/download/hel...
Save the file then double click it to install.

[Normally you are just using an updater which has to go online].

Always pop back and let us know the outcome - thanks


Report •

#2
July 13, 2013 at 16:06:04
✔ Best Answer
I would suggest using Revo Uninstaller to remove it....works GREAT and is also FREE:
http://www.revouninstaller.com/revo...

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


Report •

#3
July 13, 2013 at 16:21:41
Revo is indeed a possibility for the uninstall but this bit seems to imply that it will still leave the issue of being unable to then update it or install it again online:
"the feature you are trying to use is on a network resource that's unavailable"
That is also the reason for asking if there is a third party firewall - something must be causing this error.

A combination of methods might turn out to be the best way forward.

Always pop back and let us know the outcome - thanks


Report •

Related Solutions

#4
Report •

#5
July 13, 2013 at 16:45:08
Johnw

That looks interesting. I'm still bothered about the error message though. Seems to imply that something is hanging up both the uninstall and install when using the internet. That is why I suggested a downloaded full file, which would act within the system without involving the need to go online from Java itself.

We shall see.

Always pop back and let us know the outcome - thanks


Report •

#6
July 14, 2013 at 05:28:49
Thanks for all responses,I tried the majority of them and the only one that corrected my issues was the revo-uninstaller.Assistance was greatly appreciated. Thanks again.
Steve.

Report •

#7
July 14, 2013 at 08:39:38
Well done and thanks for selecting Best Answer - it could help others. If you should pop back again can we take it that the normal install went well afterwards without that network error?

Always pop back and let us know the outcome - thanks


Report •

#8
July 14, 2013 at 09:44:14
stewills471,That was a good choice....thanks for posting back, it will help others who have a similar problem....

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


Report •


Ask Question