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Cannot uninstall SystemWorks 2001

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Name: madspeed
Date: July 23, 2004 at 18:50:13 Pacific
OS: windows 2000
CPU/Ram: AMD XP2100 / 786MB ram
Comment:

Get the following error message when i try to uninstall in add/remove programs:


0: Uninstall folder not found:

HKEY_LOCAL-MACHINE\[Product CurrentVersion]\Uninstall\Uninstall Log Folder

Steps taken so far:

1.Before uninstall, i used the uninstall option in the main program folder by going to Programs-Systemworks folder-uninstall program
2. Reboot and try uninstall numerous times but no luck
3. Added 0 or 1 in regedit of the REG_Z line in the SystemWorks uninstall folder [previous value was not set]
4. reinstalled SystemWorks 2001 and 2003 but no success

Here's system specs:

2000 Pro
786MB RAM
AMD XP2100
12gb free hd
Norton systemworks 2001

PLEASE HELP.


-Q



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Response Number 1
Name: capt
Date: July 23, 2004 at 19:34:55 Pacific
Reply:

Go to the Symantec Website or do a Google search for "symclean" which is Symantec's removal tool for Systemworks. You will need to use it to remove all traces of Systemworks before you can install it again. HTH! I am sorry, but I have to ask, Why, and such and old version too? Is it for Ghost?


0

Response Number 2
Name: Thresher
Date: July 24, 2004 at 19:21:01 Pacific
Reply:

I highly recommend you use the Symclean and leave it there. The Utilities can and will mess with downloads. In the future, install the Utilities, use them, and uninstall them. That is the only way I would use my NSW again.

In the future try downloading this way:

After you get the download (M$ does not structure its automatic downloads so you can’t do this on an MS download if you are set on automatic download for MS), after download, AS SOON AS YOU SEE THE INSTALL SHIELD, BEFORE YOU CLICK THE INSTALL ICON, #1. log off the net, #2. disable AV (right click tray icon), #3. then ctrl-alt-delete to close AV in close-program, THEN (and only then) #4. click on the install procedure. Otherwise your AV might read the install as an invader and mess with it. Then manually shut down for two full minutes.

If you have Norton AV, I'd say use it, but when renewal time comes, try AVG free edition by Grisoft, and update it every three days, also run and update Spybot and Adaware every three days, and use a firewall if you are not:

http://smb.sygate.com/products/spf_standard.htm

Probably the reason you are having so much trouble removing NSW 2001 is that is has become corrupted...because it is not updated. Seriously, consider letting it go. Disk Clean-up, Scan Disk and Deframenter will serve you better than NSW.2001.corrupted.uninstallable

Use these diagnostics to check your browser vulnerability:


Diagnostics:

Jason’s Browser Security Test:
http://www.jasons-toolbox.com/BrowserSecurity/

Gibson tests:
http://www.grc.com/default.htm
I use LeakTest, DCOMbobulator, ShieldsUp, and UnplugNpray

Thresher


Thresher


0

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