Cannot start-up XP - virus or not?

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Cannot start-up XP - virus or not?

Original Message

Name: triona
Date: August 17, 2006 at 04:48:40 Pacific
Subject: Cannot start-up XP - virus or not?
OS: XP
CPU/Ram: Celeron/512mb
Model/Manufacturer: Dell

Comment:

Hi Folks,
I need help.
My brother was browsing some free music download site yesterday and the monitor of our home pc suddenly went garbled and turned into a multicoloured mess. On re-start, 2 horizontal lines appeared at the top of the screen, followed by fuzzy multicoloured vertical lines...no XP start-up..can't do anything!
Does this sound like a virus, or something like a graphics card failure to you guys??
Any help/ideas would be greatly appreciated.
Cheers,
Triona

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Response Number 1

Name: Ray Peate
Date: August 17, 2006 at 05:14:17 Pacific

Reply: (edit)

I would suspect video card - have you another monitor to plug in and test???

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Response Number 2

Name: triona
Date: August 17, 2006 at 05:44:32 Pacific

Reply: (edit)

I'm afraid not...i'll see if i can borrow one and give that a go..thanks!

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Response Number 3

Name: XpUser4Real
Date: August 17, 2006 at 16:51:24 Pacific

Reply: (edit)

If you can get into safe mode...
Try a system restore....you have nothing to lose at this point. It's always a good way to start.
Tap f8 repeatedly at bootup to get safe mode
Hopefully my advice will help you...Please post back with your results....thanks

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