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cannot remove virus iexplore.exe

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Name: fxsales
Date: January 19, 2009 at 05:25:25 Pacific
OS: Windows XP
CPU/Ram: athlon 1gb
Product: Amd / Amd athlon
Subcategory: Viruses
Comment:

Good Morning,
I'm at my wits end, and if "Format c:" wasn't such a pain I'd wipe it, but that's a last ditch solution.

I made amistake and clicked on what I thought was a new driver for a video I wanted to see, and before I could stop it I was infected.

The virus runs in task manager under the label iexplore.exe (System) This runs even if I don't have Internet Explorer on. I hear clicks like I am opening Explorer. Occoaisionally I get a music banner that just starts playing in the background. Ads pop up, even when Explorer is not running. Yo avoid being a pain here, I followed the instructions you posted for other and ran Malewarebytes. It found 3 trojans and eliminated them, but the iexplore.exe remains in my task manager, and the ads keep coming. I have downloaded and run many other
spyware programs. AVG does not recognize it, nor does spy-bot. It also deleted no-adware from my computer.

Any help would surely be appreciated, as I'm at my wits end. This process bogs down my computer terribly.

Thank you in advance.

John



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Response Number 1
Name: Jennifer SUMN
Date: January 19, 2009 at 06:00:51 Pacific
Reply:

Aren't you running an anti-virus program?

Boot to Safe Mode with Networking, download malwarebytes from here: http://www.malwarebytes.org/ and run it.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


0

Response Number 2
Name: fxsales
Date: January 19, 2009 at 07:35:17 Pacific
Reply:

Hello,
Thank you again for your efforts. Thanks to someone answering this thread, I'm now confused if any of your experts will see this. Please help


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Response Number 3
Name: Jennifer SUMN
Date: January 19, 2009 at 08:21:40 Pacific
Reply:

You should edit your post and remove the log until it's requested.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


0

Response Number 4
Name: fxsales
Date: January 19, 2009 at 08:30:12 Pacific
Reply:

I thought YOU, were they.... I have been following posts here, and assumed you were a moderator.


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Response Number 5
Name: Jennifer SUMN
Date: January 19, 2009 at 10:44:09 Pacific
Reply:

Why thank you, but no, I'm not. :)

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


0

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