Cannot open exe files, merging didnt help.

June 23, 2011 at 21:51:15
Specs: Windows 64, Amd Phenom II
I cannot open exe files, also i think i have a trojan or two and one redirects my google searches. I want to try to fix the exe problem first, but i dont know if that could be caused by a trojan or not. I tried downloading and merging a new file association for exe files but it didnt help anything..

Thank you for your time and support.

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June 24, 2011 at 08:34:07

Please download exeHelper from one of these two places:

Save the file to the Desktop.

XP users, double-click the file to run it.
Vista or Windows 7 users, right click the downloaded file and select “Run as Administrator"

A black window should pop up
Press any key to close, once the fix is completed.

>>Please post the contents of the exehelperlog.txt in your reply.<<
[It is created in the directory where you ran exeHelper, and should also open at the end of the scan.]

Next, download RogueKiller
Save it to your Desktop.

Now, close all open programs.

XP users, double-click the file to run it.
For Vista/Windows 7, right click the file and select: Run as Administrator

When prompted, type 1 and hit Enter.

An RKreport.txt should appear on your Desktop.

Note: If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exe

>>Please post the contents of the >RKreport.txt< in your reply.<<

We will take further action based on the results of these reports.

Retired - Doin' Dis, Dat, and slapping malware.

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June 26, 2011 at 20:14:22
I tried both of these things, but neither worked. When i try to run exehelper, the black box pops up for a split second and then disappears.

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June 26, 2011 at 21:01:08

Try running the file in Safe Mode:

Tap the F8 key as your computer restarts but before Windows launches
Select the Safe Mode option, and then press: Enter

Now, double click the exeHelper file, and see if it runs.
Vista/Windows 7: right-click and select: Run as Administrator

If you still have trouble running exeHelper, run RKill first, then immediately run exeHelper.

Download RKill, and run the tool to help allow other programs to run.
There are a few different versions. If one of them won't run, then download and try to run the other one.

You only need to get one of them to run, not all of them.


If you see a message that the file is infected, ignore the message.
Leave the message OPEN, do not close the message.
Run RKill repeatedly until it's able to do it's job.
This may take a few tries. You'll be able to tell RKill has done it's job when your Desktop cycles off and then on again.

Once RKill has run, do NOT reboot the machine, and then try once again to run exeHelper.

See how that goes...

Retired - Doin' Dis, Dat, and slapping malware.

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June 27, 2011 at 09:26:29
I tried safe mode but could not get rkill to run. However when i tried exehelper in safe mode the window stayed open quite a bit longer, but nothing happened.

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June 27, 2011 at 16:41:15
Try the following:

SuperAntiSpyware has a Portable Scanner:

It does not need to be installed; just run it from a USB drive.

However, you need to go to a clean computer to download the program and place it on a USB drive.

When the scan is done, to obtain the removal information from SAS, please do the following:
-After reboot, double-click the SuperAntiSpyware icon on your desktop.
-Click Preferences > Statistics/Logs tab.
-Under Scanner Logs, double-click: SuperAntiSpyware Scan Log.
(It will open in your default text editor (preferably Notepad)).
Save the notepad file to your Desktop by clicking (in notepad) File > Save As...
Save the log on the Desktop)

>>Please Copy and Paste the SAS log, and provide it in your reply.<<

Retired - Doin' Dis, Dat, and slapping malware.

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