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Cannot get rid of Rootkit!

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Name: beanj3
Date: February 16, 2009 at 11:07:11 Pacific
OS: Windows XP
CPU/Ram: 1.99 Ghz, 2 GB RAM
Product: Compaq / Sr1620nx
Subcategory: Viruses
Comment:

I have a machine running XP with four user signons. I experienced the google hijack problem on the owner signon but downloaded malwarebytes and the noscript plugin for firefox and thought the problem was solved. But my daughter signed on this morning and did a google search only to have it hijacked!!! How can I make sure the rootkit is COMPLETELY removed from my PC and not just from an individual signon.

I also discovered an additional user signon listed in McAfee that is not listed in my contol panel. What does this mean??

My PC is connected to my husband's PC that he uses for work via our home network and I don't want to infect his computer. Please help!!



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Response Number 1
Name: maksimog
Date: February 16, 2009 at 11:19:24 Pacific
Reply:

Try to scan with http://www.eset.eu/eos/run


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Response Number 2
Name: beanj3
Date: February 16, 2009 at 11:50:09 Pacific
Reply:

When I press start to begin the scan, the screen goes blank. I've turned off no-script protection for the website but still nothing.

Is there anything else I can try? I really need a global fix. I can list a hijack this log if you need.....


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Response Number 3
Name: maksimog
Date: February 16, 2009 at 14:04:19 Pacific
Reply:

beanj3 try this
http://www.eset.eu/eos/eset-online-...
or
ftp://ftp.drweb.com/pub/drweb/cureit/launch.exe


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Response Number 4
Name: beanj3
Date: February 16, 2009 at 15:41:17 Pacific
Reply:

Thank you Maks! I'm actually getting help from another forum. I appreciate your response though!

Have a good day!


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