cannot download critical updates xp

Dell laptop latitude / D600
March 28, 2009 at 12:10:05
Specs: XP Pro, 1.4Ghz/1GB
I removed lots of viruses and now I cannot get critical updates.
The error is: [Error number: 0x8DDD0018]
I googled all the solutions and still can
t get critical updates. When I try changing settings in services.msc I get the error 'access denied'
I googled that too and tried the solutions. Still no joy.
Does anyone have some insight to this?
When I ran HJT I found this one questionable item:
023-service: BackgroundIntelligent transfer service(BITS)- unknown owner -C\WINDOWS\
that kept coming back after I said to delete it

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March 30, 2009 at 11:37:25
does anyone have any insight to this?
The infections caused an access denied error when trying to start up the BITS service.
Googling has found nothing

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