I cannot access google at all and cannot conduct web searches on yahoo or msn or lycos.

Hi, Please post your HJT log file. 1. Download TrentMicro HijackThis and save it onto your system. 2. Run the HijackThis application. 3. Press "Do a system scan and save a logfile". 4. Paste the content of that log file into your post. Let me know once you have done this. Regards, (andrew at Rising-UK.com) RisingUK PC Security @ Rising-UK.com

Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:13:51 AM, on 4/6/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe C:\WINDOWS\Explorer.exe C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe C:\WINDOWS\ehome\ehtray.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Apoint\Apoint.exe C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Apoint\Apntex.exe C:\3apps\Catapult\3listen.exe C:\3apps\Catapult\appipc.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.exe C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\eHome\ehmsas.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe C:\Program Files\Internet Explorer\IEXPLORE.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://altavista.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/mywaybiz R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe" O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.exe C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [BtcMaestro] C:\Program Files\HP Wireless Keyboard\KMaestro.exe O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1 O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user') O4 - Startup: Eagle Listener.lnk = C:\3apps\Catapult\3listen.exe O4 - Startup: Eagle Scheduler.lnk = C:\3apps\Catapult\Sched.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll O15 - Trusted Zone: *.acehardware-acenet.com O15 - Trusted Zone: *.acehardware-aceonline.com O15 - Trusted Zone: *.acehardware-eaglevision.com O15 - Trusted Zone: *.acehardware-vendors.com O15 - Trusted Zone: *.aceservices.com O15 - Trusted Zone: *.acehardware-acenet.com (HKLM) O15 - Trusted Zone: *.acehardware-aceonline.com (HKLM) O15 - Trusted Zone: *.acehardware-eaglevision.com (HKLM) O15 - Trusted Zone: *.acehardware-vendors.com (HKLM) O15 - Trusted Zone: *.aceservices.com (HKLM) O16 - DPF: AceIESecuritySettings - http://ww1.acehardware-acenet.com/C... O16 - DPF: {12345678-0000-0000-0000-000000000000} - http://ww1.acehardware-acenet.com/A... O16 - DPF: {24B8CB65-C0D2-11D0-A523-444553540000} (AceExplorer Control) - http://ww1.acehardware-acenet.com/A... O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {41F841C0-AE16-11D5-8817-0050DA6EF5E5} (FarPoint Spread 6.0 (OLEDB)) - http://ww1.acehardware-acenet.com/A... O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win... O16 - DPF: {8BF1A503-001F-11D0-A296-00A0246497B9} (ACENET Control) - http://ww1.acehardware-acenet.com/A... O16 - DPF: {C903C000-9C6E-419D-A0AC-2E760BBA3764} (MCSiMenuCtl Class) - http://ww1.acehardware-acenet.com/A... O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe -- End of file - 9326 bytes

your best bet is to google the questionable items to see if they pose a threat to your PC. Some HELP in posting on Computing.net plus free progs and instructions Cheers

He did say he can't access google :P