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My laptop has either a combination of adware and malware virus. I can't run Malwaresbytes or HJTinstall to see a log. When i go online and type anything into the search engine it take me somewhere else and the search engine changes randomly from search to search.
What can I do to be able to run my programs to get rid of these viruses?
Name: Tufenuf Date: August 6, 2009 at 06:47:10 Pacific
Reply:
Mike, Go into the C:\Program Files\Malwarebytes' Anti-Malware folder and right click and rename the Mbam.exe file to something else but keep the .exe extension (e.g. mike.exe). You should then be able to run it.
I'm assuming that C: is the letter of your hard drive that Malwarebytes is installed on.
Note: After you get rid of the virus/malware you can the go back and rename it Mbam.exe
Tufenuf
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Response Number 2
Name: Dezbme Date: August 6, 2009 at 19:19:25 Pacific
Reply:
Error message:
Cannot rename mbam: Access is denied.
Make sure the disk is not full or write-protected and that the file is not currently in use.
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