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browser sends to wrong site

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Name: thedochter
Date: July 23, 2009 at 10:42:49 Pacific
OS: Windows XP
Product: Dell Dimension 3100 desktop - customizable
Subcategory: General
Comment:

Primary Problem: Using google search engine, it will search correctly and offer reasonable results, but 9 times out of 10 when you click on a link it will redirect to a variety of sites, some porn, some directory sites, some sites which say the site I am linking to does not exist.

Secondary Problem (may be linked): Am able to download set up files for AVG and other antivirals but am not able to run the set up files (ie I cannot put an antivirus program onto the PC). This also happened when I tried to set up google chrome. The only cleaning product I have been able to set up properly is 'Crap-Cleaner'.

Web Browser = Firefox version 3

Can anybody help?!?



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Response Number 1
Name: jdk (by neoark)
Date: July 23, 2009 at 10:56:01 Pacific
Reply:

Do you want to remove malware on your system manually or try automated tool?

If I'm helping you and I don't reply within 24 hours send me a PM.


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Response Number 2
Name: thedochter
Date: July 23, 2009 at 11:34:12 Pacific
Reply:

automated tool would be best -


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Response Number 3
Name: thedochter
Date: July 23, 2009 at 12:11:15 Pacific
Reply:

The problem with the set up files appears to be when they are trying to report back to the net to download the remainder of their files. The following is the error reporting from my trying to install the 'Avast' suite. The fourth from last line contains the error code.


23.07.2009 20:05:37 general: Started: 23.07.2009, 20:05:37
23.07.2009 20:05:37 system: Operating system: WindowsXP ver 5.1, build 2600, sp 3.0 [Service Pack 3]
23.07.2009 20:05:37 system: Memory: 83% load. Phys:42676/251984K free, Page:308280/617708K free, Virt:2066124/2097024K free
23.07.2009 20:05:37 system: Computer WinName: SANDY
23.07.2009 20:05:37 system: Windows Net User: SANDY\sandys
23.07.2009 20:05:37 general: Old version: ffffffff (-1)
23.07.2009 20:05:38 system: Using temp: C:\DOCUME~1\sandys\LOCALS~1\Temp\_av_inet.tm~a03828 (61917M free)
23.07.2009 20:05:38 internet: SYNCER: Type: use IE settings
23.07.2009 20:05:38 internet: SYNCER: Auth: another authentication, use WinInet
23.07.2009 20:05:38 general: Install check: Program folder does NOT exist in registry
23.07.2009 20:05:38 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 0
23.07.2009 20:05:42 general: progress thread start
23.07.2009 20:05:42 general: Destination: C:\DOCUME~1\sandys\LOCALS~1\Temp\_av_inet.tm~a03828
23.07.2009 20:05:42 general: Starting download: http://www.avast.com/go.php?verb=ge...
23.07.2009 20:05:44 internet: ERROR:HttpGetWininet, catch returned 0x00002EFD
23.07.2009 20:05:44 general: Download finished from server www.avast.com, result: 0x20000004, server response: 12029
23.07.2009 20:05:44 general: Stats www.avast.com, server response: 536870916
23.07.2009 20:05:45 general: POST result: 0x20000004, server response:

hope this gives some sort of clue


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