laptop a no go :( thanks Webb

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Did you visit site in Response Number 5 step 1). It has directions on how to change dns servers. If I'm helping you and I don't reply within 24 hours send me a PM.

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yes i just worked out what u ment lol i visited and changed dns server but but link still wont work it even wont go to a page that says it has connection probs just wont work at all i had two connections first one 1394 set to automatically second one local connection diff numbers to the ones u siad i should change to can i post them will it help ?

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Follow next: Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow: 1) Can you please post your AVZ log: Note: Run AVZ in windows normal mode. If avz.exe doesn't start, then try to rename the file avz.exe to something else and try to run it again. Make sure you have your web browser open in background before following the steps below. i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder. ii) Please launch the file A-V-Z.exe by double clicking on it or right clicking and selecting Open. Note: If you are running Windows vista launch A-V-Z.exe by right clicking and selecting Run as Administrator. You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click. begin ExecuteStdScr(3); RebootWindows(true); end. Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called virusinfo_syscure.zip inside. Upload that file to rapidshare.com and paste the link here. Image Tutorial 2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs 1. DDS.txt 2. Attach.txt Upload the logs to rapidshare.com and paste download link in your next reply. Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so. If I'm helping you and I don't reply within 24 hours send me a PM.

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i can get the avz program to work in normal windows but your seqence of avents dont tally to saveing the custom scripts will keep trying to make sence of it ok thanks Webb

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silly me didnt actually run scan know wonder i couldnt save it lol but in my defence it dont tell u to either lol post soon ok

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Look at image tutorial. If I'm helping you and I don't reply within 24 hours send me a PM.

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sorry and thanks again its scanning now ok Webb

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Post the required logs after it finishes. If I'm helping you and I don't reply within 24 hours send me a PM.

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Hi again posting log from AVZ Antiviral took ages lol below http://rapidshare.com/files/2455992... Also i managed to download " Kaspersky AVP Tool 7.0.0.290 ..... date 17/06/2009" is this the tool on your link, and should i run and post a log from it ? thanks again Webb

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Read: Response Number 10 carefully you posted wrong files. No need to run AVP tool you can delete it for now. If I'm helping you and I don't reply within 24 hours send me a PM.

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i tried to follow instructions but it not like it said plus after 1.30 hours the log plus the scan just dissapear grrr

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Try to run it in safe mode Response Number 10 Part 1 in safe mode and part 2 in normal mode. If I'm helping you and I don't reply within 24 hours send me a PM.

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hi again i got all three logs eventually sorry for been a numpty but it says dont post the attach.txt log unless specifically instructed to ..... it says to zip it up and attach it ? Thanks Webb

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Yes follow: Response Number 10 post both the logs. In total 3 logs. If I'm helping you and I don't reply within 24 hours send me a PM.

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Hi again hope i did it right this time here goes fingers crossed the zipped one http://rapidshare.com/files/2460049... dds one http://rapidshare.com/files/2460036... Attach one http://rapidshare.com/files/2460027... Thanks Webb

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Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step: 1) Run this script in AVZ like before, your computer will reboot: begin SetAVZGuardStatus(True); SearchRootkit(true, true); QuarantineFile('C:\WINDOWS\TEMP\tempo-15866655.tmp',''); QuarantineFile('\\?\globalroot\systemroot\system32\gxvxcfkvjbogrvwbhisompjdlrgkkytfuyyff.dll',''); QuarantineFile('\\?\globalroot\systemroot\system32\gxvxcsonlpkegbvntbvptxllrmtknhvqbsthc.dll',''); DeleteFile('\\?\globalroot\systemroot\system32\gxvxcsonlpkegbvntbvptxllrmtknhvqbsthc.dll'); DeleteFile('\\?\globalroot\systemroot\system32\gxvxcfkvjbogrvwbhisompjdlrgkkytfuyyff.dll'); DeleteFile('C:\WINDOWS\TEMP\tempo-15866655.tmp'); DeleteFile('C:\windows\tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job'); BC_ImportDeletedList; ExecuteSysClean; BC_Activate; RebootWindows(true); end. 2) After reboot execute following script in AVZ: begin CreateQurantineArchive('C:\quarantine1.zip'); end. A file called quarantine1.zip should be created in C:\. 3) Attach a Combofix log, please review and follow these instructions carefully. Download it here -> http://download.bleepingcomputer.co... Before Saving it to Desktop, please rename it to something like 123.exe to stop malware from disabling it. Now, please make sure no other programs are running, close all other windows and pause Antivirus/Sypware programs (http://www.bleepingcomputer.com/forums/topic114351.html Programs to disable) until after the scanning and removal process has taken place. Please double click on the file you downloaded. Follow the onscreen prompts to start the scan. Once the scanning process has started please DO NOT click on the Combofix window or attempt to use your computer as this can cause the scanning process to stall. It may take a while to complete scanning and this is normal. You will be disconnected from the internet and your desktop icons/toolbars will disappear during scanning, do not worry, this is normal and it will be restored after scanning has completed. Combofix will create a logfile and display it after your computer has rebooted. Usually located in c:\combofix.txt, please upload that file to rapidshare.com and paste the link here. If I'm helping you and I don't reply within 24 hours send me a PM.

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Hi again getting good at this lol well i hope lol still havent a clue what it all means tho quarantine log http://rapidshare.com/files/2460460... combofix log http://rapidshare.com/files/2460465... Thanks Webb

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Note: uninstall Combofix by: pause Antivirus/Sypware programs (http://www.bleepingcomputer.com/forums/topic114351.html Programs to disable) > Start > run > type combofix /u > ok. Or Start > run > type 123 /u > ok. Can you delete above links its not wise to post virus infected files open in public. Please follow these steps in order numbered and post summary log after each step: 1) Run a full scan with http://www.eset.com/onlinescan/ # Check the box next to YES, I accept the Terms of Use. # Click Start # When asked, allow the activex control to be installed. # Click Start # Check below options: * Remove found threats * Scan archives * Scan for potentially unwanted applications (Advance Settings). * Enable Anti-Stealth technology (Advance Settings). # Click Scan # Wait for the scan to finish # When it finishes it will create a log file here: C:\Program Files\ESET\ESET Online Scanner\log.txt # Attach this logfile to your next message. Illustrated tutorial: http://img155.imageshack.us/img155/... 3) Install, update database and run full scan with Malwarebytes' Anti-Malware. Attach malwarebyte full scan log, fix anything detected. 4) House cleaning. Run full Scan with SuperAntispyware : http://www.superantispyware.com/dow... . Fix what it detects and post summary scan log. If I'm helping you and I don't reply within 24 hours send me a PM.

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hi again here goes again hope i did it right eset log http://rapidshare.com/files/2463355... malwarebytes log http://rapidshare.com/files/2463364... superantispyware log http://rapidshare.com/files/2463370... Thanks Webb

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Fix what malwarebytes detected. Delete your old restore points. Is your original problem solved? If I'm helping you and I don't reply within 24 hours send me a PM.

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Hi again is there a better way to Delete all restore points, than disk clean up? it keeps not responding? i fixed the malwarebytes things, ps things seem back to normal too with the redirecting thing so far Thanks Webb

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How to turn it off/on: http://support.kaspersky.com/faq/?q... Turn it off reboot and turn it back on to delete old restore points. "ps things seem back to normal too with the redirecting thing so far " Which ps? redirecting thing? If I'm helping you and I don't reply within 24 hours send me a PM. If everything is normal follow: 1) http://onecare.live.com/site/en-Us/... 2) http://onecare.live.com/site/en-Us/...

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sorry "ps thing ment my original problem with IE redirecting" i dont seem to be happening yet not used a lot yet tho, but before, happened every time unless i deleted all cookies ect, plus i just checked i can get to windows update :) will do the restore point thing in a min ok thanks Thanks for every thing u help me with very appreciated but i just realized something that might undo your good work i got a external hard drive i not turned on since u been helpin me but has been on when i been infected i have disconnected it but still need to mend laptop could connect it to that to fix least then i got one machine working uninfected plus should i start a new thread for laptop ? pss laptop cant connect to computing.net tonight ? keeps getting 504 Gateway Time-out ??? but desk top did once too thanks again Webb

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Follow Response Number 3 (redownload new AVP tool don't use old one) for you laptop make sure you attach you external drive to it so it can be scanned and start a new post for your laptop. I am not monitoring this post anymore if you still need help regarding original problem please private message me. If I'm helping you and I don't reply within 24 hours send me a PM.

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