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browser hijacker virus

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Name: vwzombie
Date: November 10, 2009 at 03:34:43 Pacific
OS: Windows Vista
Product: Fujitsu seimens / Amilo pro
Subcategory: Viruses
Tags: hijacker virus, XP
Comment:

Hi
I've got a laptop with a hijacker virus. I cant go to any of the websites to download any antivirus except AVG and it hasn't found anything! I've tried installing Microsofts malware remover but it won't install.
Please Help - How can I remove this virus?

I have searched extensively for solutions to this problem
I can't go to any anti virus sites on this laptop
I've tried installing a different browser but it got infected pretty quickly
I can't update any of the antivirus that I have managed to get
I can't get any Microsoft updates
I've tried CWSshredder - it found nothing
AVG has found nothing
I've searched the registry for the website I keep getting sent to - nothing
I'm at my wits end with it now - is there anything I can do??



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Response Number 1
Name: 2bTim
Date: November 10, 2009 at 10:54:04 Pacific
Reply:

Hello, If you have access to another pc use it to download "Malwarebytes" from www.download.com and burn it on a disc and use it to install program on your infected pc...

Tim


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Response Number 2
Name: vwzombie
Date: November 10, 2009 at 13:03:20 Pacific
Reply:

thank for your reply

I have tried that - it won't install


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