My wife's Yahoo stopped working about 2 months ago and I have been unable to fix it. She cannot use it for searches and all of the links are inoperable. When attempting either of these operations nothing happens - the flag does not wave, nothing appears in the status bar, no blinking lights in the systray - nothing. There are no redirects or error messages, as described elsewhere in the forum, just nothing happens. Oh,links turn purple when clicked, but that's all. I get the same behavior from Google, Alta Vista and Dogpile. Interestingly, MSN seems to work OK. I mention this as my wife's problem because my login does not experience any of this behavior, only her's. I tried creating a new user for her to use, but it has the same affliction. My anti-virus and firewall are up-to-date. I regularly (weekly) update and run ad-adware and spybotSD. They do not ever find anything. I have run CWShredder, HijackThis (see latest log below), all of the PCFlank tests, and TrojanScan. Nothing ever seems to turn up. HostReader doesn't find any "hosts" files on my system - illicit, or otherwise. I am not skilled enough to completely comprehend the HijackThis log and hope that someone will take a look at it. BTW - why do certain words appearing in the forums get "green-linked" to an unrelated website? Is this a problem on my PC, or Computing.Net's website? I just noticed it for the first time tonight. Thanks in advance! Logfile of HijackThis v1.97.3 Scan saved at 9:03:02 PM, on 11/23/2003 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe C:\Program Files\AVPersonal\AVGUARD.exe C:\Program Files\AVPersonal\AVWUPSRV.exe C:\WINDOWS\System32\drivers\CDAC11BA.exe C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe C:\WINDOWS\System32\inetsrv\inetinfo.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Microsoft Analysis Services\Bin\msmdsrv.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\tcpsvcs.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\System32\mqsvc.exe C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe C:\WINDOWS\System32\CTHELPER.exe C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\AVPersonal\AVGNT.exe C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe C:\WINDOWS\System32\devldr32.exe C:\Program Files\Common Files\System\MSSearch\Bin\mssearch.exe C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe C:\Program Files\Netropa\Onscreen Display\OSD.exe C:\WINDOWS\System32\mqtgsvc.exe C:\Program Files\JGsoft\EditPadLite\EditPad.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\explorer.exe C:\Program Files\AT&T\WnClient\Programs\wnConnect.exe C:\PROGRA~1\AT&T\WnClient\Programs\WNCSMS~1.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\System32\cmd.exe C:\HIJACK_THIS\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by AT&T WorldNet Service O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O2 - BHO: (no name) - {FFFFFEF0-5B30-21D4-945D-000000000000} - C:\PROGRA~1\STARDO~1\SDIEInt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.exe C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.exe O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.exe O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe" O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe O4 - HKLM\..\Run: [EPSON Stylus CX3200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.exe /P19 "EPSON Stylus CX3200" /O6 "USB001" /M "Stylus CX3200" O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.exe /min O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe O8 - Extra context menu item: Download with Star Downloader - C:\Program Files\Star Downloader\sdie.htm O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/0730342649670f527902/netzip/RdxIE2.cab O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.140/code/PWActiveXImgCtl.CAB O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37873.8244097222 O16 - DPF: {CAFEEFAC-0014-0000-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0) - O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (YBIOCtrl Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/my/yiebio4025.cab O16 - DPF: {F0FCC76D-767E-4759-A447-62289CA775AA} (Coreport SSO Client) - http://client.dbm.com/v51/ie/controls/CoreportSsoClient.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{117D8604-1D10-4FE4-BC3F-FB5D29103961}: NameServer = 12.102.244.4 204.127.129.4 O17 - HKLM\System\CS1\Services\Tcpip\..\{117D8604-1D10-4FE4-BC3F-FB5D29103961}: NameServer = 12.102.244.4 204.127.129.4

disable Systemrestore: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039 run hijackthis again and put a checkmark against these entries.... .....then,close all browser and outlook windows and "fix checked" O2 - BHO: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.exe O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/0730342649670f527902/netzip/RdxIE2.cab O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (YBIOCtrl Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/my/yiebio4025.cab O16 - DPF: {F0FCC76D-767E-4759-A447-62289CA775AA} (Coreport SSO Client) - http://client.dbm.com/v51/ie/controls/CoreportSsoClient.cab restart and paste a new log

Arlet, Thanks for the response. I cleaned up my HijackThis log, per your helpful instructions. The latest log is below. Unfortunately this did not solve my problem. Any other ideas? Logfile of HijackThis v1.97.3 Scan saved at 5:16:22 PM, on 11/24/2003 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe C:\Program Files\AVPersonal\AVGUARD.exe C:\Program Files\AVPersonal\AVWUPSRV.exe C:\WINDOWS\System32\drivers\CDAC11BA.exe C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe C:\WINDOWS\System32\inetsrv\inetinfo.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Microsoft Analysis Services\Bin\msmdsrv.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\tcpsvcs.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\System32\mqsvc.exe C:\Program Files\Common Files\System\MSSearch\Bin\mssearch.exe C:\WINDOWS\System32\mqtgsvc.exe C:\WINDOWS\Explorer.exe C:\WINDOWS\System32\CTHELPER.exe C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.exe C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\AVPersonal\AVGNT.exe C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe C:\WINDOWS\System32\devldr32.exe C:\Program Files\Netropa\Onscreen Display\OSD.exe C:\HIJACK_THIS\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by AT&T WorldNet Service O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {FFFFFEF0-5B30-21D4-945D-000000000000} - C:\PROGRA~1\STARDO~1\SDIEInt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.exe C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.exe O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe" O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe O4 - HKLM\..\Run: [EPSON Stylus CX3200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.exe /P19 "EPSON Stylus CX3200" /O6 "USB001" /M "Stylus CX3200" O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.exe /min O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe O8 - Extra context menu item: Download with Star Downloader - C:\Program Files\Star Downloader\sdie.htm O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.140/code/PWActiveXImgCtl.CAB O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37873.8244097222 O16 - DPF: {CAFEEFAC-0014-0000-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0) -