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Booting Up

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Name: JanZ
Date: September 7, 2009 at 08:17:04 Pacific
OS: Windows XP SP3
Product: Hp (hewlett-packard) Hewlett packard pavilion ze4547 duracell battery extended
Subcategory: Viruses
Comment:

After getting virus and cleaning with TrendMicro I am having all kind of errors and it won't boot except for wanting a password which I don't have. It won't even boot in safe mode any more.



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Response Number 1
Name: darko010101
Date: September 7, 2009 at 08:28:01 Pacific
Reply:

pls give me more information about the errors you receive


0

Response Number 2
Name: Syzygy
Date: September 7, 2009 at 08:48:26 Pacific
Reply:

Password for what ?? Windows XP User ??

More Info


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Response Number 3
Name: XpUser4Real
Date: September 7, 2009 at 12:15:45 Pacific
Reply:

JanZ, I presume this is a laptop?
If it is a bios password you will be out of luck unless you contact the manufacturer's techsupport, be sure to have your bill of sale and other info available.

Sounds a bit fishy to me when you say "except for wanting a password which I don't have"

Some HELP in posting on Computing.net plus free progs and instructions Cheers


0

Response Number 4
Name: JanZ
Date: September 8, 2009 at 06:59:41 Pacific
Reply:

I believe it's the Windows XP password it wants. I've tried all the steps that Microsoft advises and still nothing.


0

Response Number 5
Name: Syzygy
Date: September 8, 2009 at 07:18:51 Pacific
Reply:

Winternals Boot CD Again

Reset password and you are in.

Look for a WINTERNALS ISO on the net (torrent or p2p)
Burn a CD and fix it.


1

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