Blue Screen Boot/Possible Virus Inf

March 10, 2010 at 07:58:16
Specs: Windows XP, 512
My son's computer, I believe, recently was infected with a virus. The computer now will only boot to a blue screen; with no error code, just blue screen. Cannot get into any safe modes. I've been trying to research and have not really found anything specifically pertinent to this. Fairly positive there are no hardware issues. Is there anyway to try to fix enough to off load files stored on the computer? Or, anyway to get the desktop back in hopes of cleaning the infection? Any advice would be sincerely appreciated.

See More: Blue Screen Boot/Possible Virus Inf

Report •

March 10, 2010 at 08:55:24
Hey dp18,

Just a blank blue screen could mean that your windows was wiped out, but theres no guarantee your data was. If it was a virus , generally they have only one set purpose... Of course if that set purpose was to format c:/ you're not getting your data back. I digress.

On an off chance that something happened to your video card/motherboard, you may need to get that repaired. I've never seen a computer virus simply not allow you to boot into windows with just a blue screen. It's more likely something occured to your video card but it's simply a guess with nothing to back it up.

If you want to get your data off, buy a Universal Hard Drive Adapter (the one I use it this one) ->

You'll need to remove the hard drive from your infected machine and attach it to the adapter. You'll then attach the other end to a non-infected machine and it will appear as an external hard drive does (mass storage device). Click into the drive, go into Documents and Settings, find the correct "user" and simply drag and drop it onto another computer.

You can also use this device to scan for the virus. When you connect it to a non-infected machine, simply scan it with whatever program you want.


Report •

March 10, 2010 at 14:56:27
Thanks so much for the response! And, thanks so much again for the very helpful going to look at the adapter now. : )

Report •

March 10, 2010 at 22:04:16
Not a problem at all.

Once you do get it connected, be sure to scan your infected drive first. If for any reason a virus/worm/trojan became symbiotic (attached to one of your personal files) I'd hate for you to transfer that over and open it later and have the same issue on another computer.

Other than that, it's just kinda trial and error. If you don't find any viruses (viri) with multiple anti virus programs, chances are better that something is wrong with you motherboard or graphics card.

Best of luck!

Report •

Related Solutions

March 11, 2010 at 05:52:32
Thank you!

Report •

Ask Question