NAV keeps telling me that i have backdoor.sdbot. I tried to fix it using the directions at synaptecs website to no avail. I was not allowed to delete anything when i tried, not in NAV or on my own. Also i have been jacked of a lot of search engines...here is my log file from hijackthis... Logfile of HijackThis v1.97.2 Scan saved at 1:42:13 PM, on 10/9/2003 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\System32.exe C:\WINDOWS\System32\carpserv.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\Dell\AccessDirect\dadapp.exe C:\WINDOWS\System32\DSentry.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\Program Files\ISTsvc\istsvc.exe C:\Program Files\ClearSearch\Loader.exe C:\Program Files\Creative\Sound Blaster\Surround Mixer\CTSysVol.exe C:\WINDOWS\System32\RunDll32.exe C:\Program Files\Common Files\CMEII\CMESys.exe C:\PROGRA~1\COMMON~2\Toolbar\winnet.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe C:\PROGRA~1\COMMON~2\Toolbar\comwiz.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Common Files\GMT\GMT.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\cisvc.exe C:\WINDOWS\System32\CTsvcCDA.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\WINDOWS\system32\cidaemon.exe C:\WINDOWS\system32\cidaemon.exe C:\Program Files\AIM\aim.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Blake Ashcraft\My Documents\hijackthis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.couldnotfind.com/search_page.html?&account_id=132047 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.couldnotfind.com/search_page.html?&account_id=132047 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_page.html?&account_id=132047 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.dellnet.com/ R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dellnet.com/ F0 - system.ini: Shell=Explorer.exe C:\WINDOWS\System32\System32.exe F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\System32.exe O1 - Hosts: 127.127.127.127 elite O1 - Hosts: 207.44.194.56 www.google.com O1 - Hosts: 207.44.194.56 google.com O1 - Hosts: 207.44.194.56 www.altavista.com O1 - Hosts: 207.44.194.56 altavista.com O1 - Hosts: 207.44.194.56 search.yahoo.com O1 - Hosts: 207.44.194.56 uk.search.yahoo.com O1 - Hosts: 207.44.194.56 ca.search.yahoo.com O1 - Hosts: 207.44.194.56 jp.search.yahoo.com O1 - Hosts: 207.44.194.56 au.search.yahoo.com O1 - Hosts: 207.44.194.56 de.search.yahoo.com O1 - Hosts: 207.44.194.56 search.yahoo.co.jp O1 - Hosts: 207.44.194.56 www.lycos.de O1 - Hosts: 207.44.194.56 www.lycos.ca O1 - Hosts: 207.44.194.56 www.lycos.jp O1 - Hosts: 207.44.194.56 www.lycos.co.jp O1 - Hosts: 207.44.194.56 alltheweb.com O1 - Hosts: 207.44.194.56 web.ask.com O1 - Hosts: 207.44.194.56 ask.com O1 - Hosts: 207.44.194.56 www.ask.com O1 - Hosts: 207.44.194.56 www.teoma.com O1 - Hosts: 207.44.194.56 search.aol.com O1 - Hosts: 207.44.194.56 www.looksmart.com O1 - Hosts: 207.44.194.56 search.msn.com O1 - Hosts: 207.44.194.56 ca.search.msn.com O1 - Hosts: 207.44.194.56 fr.ca.search.msn.com O1 - Hosts: 207.44.194.56 search.fr.msn.be O1 - Hosts: 207.44.194.56 search.fr.msn.ch O1 - Hosts: 207.44.194.56 search.latam.yupimsn.com O1 - Hosts: 207.44.194.56 search.msn.at O1 - Hosts: 207.44.194.56 search.msn.be O1 - Hosts: 207.44.194.56 search.msn.ch O1 - Hosts: 207.44.194.56 search.msn.co.in O1 - Hosts: 207.44.194.56 search.msn.co.jp O1 - Hosts: 207.44.194.56 search.msn.co.kr O1 - Hosts: 207.44.194.56 search.msn.com.br O1 - Hosts: 207.44.194.56 search.msn.com.hk O1 - Hosts: 207.44.194.56 search.msn.com.my O1 - Hosts: 207.44.194.56 search.msn.com.sg O1 - Hosts: 207.44.194.56 search.msn.com.tw O1 - Hosts: 207.44.194.56 search.msn.co.za O1 - Hosts: 207.44.194.56 search.msn.de O1 - Hosts: 207.44.194.56 search.msn.dk O1 - Hosts: 207.44.194.56 search.msn.es O1 - Hosts: 207.44.194.56 search.msn.fi O1 - Hosts: 207.44.194.56 search.msn.fr O1 - Hosts: 207.44.194.56 search.msn.it O1 - Hosts: 207.44.194.56 search.msn.nl O1 - Hosts: 207.44.194.56 search.msn.no O1 - Hosts: 207.44.194.56 search.msn.se O1 - Hosts: 207.44.194.56 search.ninemsn.com.au O1 - Hosts: 207.44.194.56 search.t1msn.com.mx O1 - Hosts: 207.44.194.56 search.xtramsn.co.nz O1 - Hosts: 207.44.194.56 search.yupimsn.com O1 - Hosts: 207.44.194.56 uk.search.msn.com O1 - Hosts: 207.44.194.56 search.lycos.com O1 - Hosts: 207.44.194.56 www.lycos.com O1 - Hosts: 207.44.194.56 www.google.ca O1 - Hosts: 207.44.194.56 google.ca O1 - Hosts: 207.44.194.56 www.google.uk O1 - Hosts: 207.44.194.56 www.google.co.uk O1 - Hosts: 207.44.194.56 www.google.com.au O1 - Hosts: 207.44.194.56 www.google.co.jp O1 - Hosts: 207.44.194.56 www.google.jp O1 - Hosts: 207.44.194.56 www.google.at O1 - Hosts: 207.44.194.56 www.google.be O1 - Hosts: 207.44.194.56 www.google.ch O1 - Hosts: 207.44.194.56 www.google.de O1 - Hosts: 207.44.194.56 www.google.dk O1 - Hosts: 207.44.194.56 www.google.fi O1 - Hosts: 207.44.194.56 www.google.fr O1 - Hosts: 207.44.194.56 www.google.com.gr O1 - Hosts: 207.44.194.56 www.google.com.hk O1 - Hosts: 207.44.194.56 www.google.ie O1 - Hosts: 207.44.194.56 www.google.co.il O1 - Hosts: 207.44.194.56 www.google.it O1 - Hosts: 207.44.194.56 www.google.co.kr O1 - Hosts: 207.44.194.56 www.google.com.mx O1 - Hosts: 207.44.194.56 www.google.nl O1 - Hosts: 207.44.194.56 www.google.co.nz O1 - Hosts: 207.44.194.56 www.google.pl O1 - Hosts: 207.44.194.56 www.google.pt O1 - Hosts: 207.44.194.56 www.google.com.ru O1 - Hosts: 207.44.194.56 www.google.com.sg O1 - Hosts: 207.44.194.56 www.google.co.th O1 - Hosts: 207.44.194.56 www.google.com.tr O1 - Hosts: 207.44.194.56 www.google.com.tw O1 - Hosts: 207.44.194.56 google.at O1 - Hosts: 207.44.194.56 google.be O1 - Hosts: 207.44.194.56 google.de O1 - Hosts: 207.44.194.56 google.dk O1 - Hosts: 207.44.194.56 google.fi O1 - Hosts: 207.44.194.56 google.fr O1 - Hosts: 207.44.194.56 google.com.hk O1 - Hosts: 207.44.194.56 google.ie O1 - Hosts: 207.44.194.56 google.co.il O1 - Hosts: 207.44.194.56 google.it O1 - Hosts: 207.44.194.56 google.co.kr O1 - Hosts: 207.44.194.56 google.com.mx O1 - Hosts: 207.44.194.56 google.nl O1 - Hosts: 207.44.194.56 google.co.nz O2 - BHO: BabeIE - {00000000-0000-0000-0000-000000000000} - C:\PROGRA~1\COMMON~2\Toolbar\cnbabe.dll O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program Files\Panicware\Pop-Up Stopper Pro\CCHelper.dll O2 - BHO: (no name) - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\E2G\IeBHOs.dll O2 - BHO: Clear Search - {947E6D5A-4B9F-4CF4-91B3-562CA8D03313} - C:\Program Files\ClearSearch\IE_ClrSch.DLL O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - C:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe O4 - HKLM\..\Run: [CARPService] carpserv.exe O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe O8 - Extra context menu item: Add A Page Note - C:\Program Files\CommonName\Toolbar\createnote.htm O8 - Extra context menu item: Bookmark This Page - C:\Program Files\CommonName\Toolbar\createbookmark.htm O8 - Extra context menu item: Email This Link - C:\Program Files\CommonName\Toolbar\emaillink.htm O8 - Extra context menu item: Search using CommonName - C:\Program Files\CommonName\Toolbar\navigate.htm O9 - Extra button: AIM (HKLM) O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O9 - Extra button: Real.com (HKLM) O11 - Options group: [CommonName] CommonName O16 - DPF: {018B7EC3-EECA-11D3-8E71-0000E82C6C0D} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v3.0/0006.cab O16 - DPF: {6EB5B540-1E74-4D91-A7F0-5B758D333702} (nCaseInstaller Class) - http://bis.180solutions.com/activexinstallers/260/nCaseInstaller.cab

Run HT again and check the following items. Doublecheck so as to be sure not to miss one. Next, close all browser Windows, and have HT fix all checked. You NEED to restart your computer when you're done. R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.couldnotfind.com/search_page.html?&account_id=132047 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.couldnotfind.com/search_page.html?&account_id=132047 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_page.html?&account_id=132047 HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost F0 - system.ini: Shell=Explorer.exe C:\WINDOWS\System32\System32.exe F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\System32.exe All 01-Hosts Entries O2 - BHO: BabeIE - {00000000-0000-0000-0000-000000000000} - C:\PROGRA~1\COMMON~2\Toolbar\cnbabe.dll O2 - BHO: (no name) - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\E2G\IeBHOs.dll O2 - BHO: Clear Search - {947E6D5A-4B9F-4CF4-91B3-562CA8D03313} - C:\Program Files\ClearSearch\IE_ClrSch.DLL O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe O8 - Extra context menu item: Add A Page Note - C:\Program Files\CommonName\Toolbar\createnote.htm O8 - Extra context menu item: Bookmark This Page - C:\Program Files\CommonName\Toolbar\createbookmark.htm O8 - Extra context menu item: Email This Link - C:\Program Files\CommonName\Toolbar\emaillink.htm O8 - Extra context menu item: Search using CommonName - C:\Program Files\CommonName\Toolbar\navigate.htm O11 - Options group: [CommonName] CommonName O16 - DPF: {018B7EC3-EECA-11D3-8E71-0000E82C6C0D} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v3.0/0006.cab O16 - DPF: {6EB5B540-1E74-4D91-A7F0-5B758D333702} (nCaseInstaller Class) - http://bis.180solutions.com/activexinstallers/260/nCaseInstaller.cab After restarting delete the following: C:\WINDOWS\System32\System32.exe C:\Program Files\Common Files\GMT folder C:\Program Files\CommonName folder

Thanks, everything went smoothly, but I was not able to delete the COMMON NAME folder or GMT folder. I received a message on both that said make sure the file is not write protected or in use

BlakeA, Go to start/run and type in "msconfig" without the quotes. Go to the Boot.Ini Tab and place a check mark in the box that states /safeboot then click OK and say yes to the reboot. The system will restart on its own in safe mode. You should then be able to remove the files/folders and then just take the steps again to uncheck the /safeboot box prior to rebooting the system. If you don't the system will just start back in safe mode. KTTD

Install, update and run Spybot-S&D. Have Spybot fix all red entries it lists. After running Spybot, run HT again and post a new log. Spybot

Thanks a lot! Everything is back to normal

Sorry I guess i just skipped over your post Tom. I ran Spybot and now here is my new HT log Logfile of HijackThis v1.97.2 Scan saved at 11:15:20 AM, on 10/10/2003 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\carpserv.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\Dell\AccessDirect\dadapp.exe C:\WINDOWS\System32\DSentry.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\Program Files\ISTsvc\istsvc.exe C:\Program Files\Creative\Sound Blaster\Surround Mixer\CTSysVol.exe C:\WINDOWS\System32\RunDll32.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe C:\Program Files\Winamp3\winampa.exe C:\Program Files\AIM\aim.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\cisvc.exe C:\WINDOWS\System32\CTsvcCDA.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\WINDOWS\system32\cidaemon.exe C:\WINDOWS\system32\cidaemon.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Blake Ashcraft\My Documents\hijackthis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.dellnet.com/ R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dellnet.com/ O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program Files\Panicware\Pop-Up Stopper Pro\CCHelper.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - C:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe O4 - HKLM\..\Run: [CARPService] carpserv.exe O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKLM\..\RunOnce: [SpyBotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe O9 - Extra button: AIM (HKLM) O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O9 - Extra button: Real.com (HKLM)