agree that reformatting is not the way to go--yet.
Do the Symantec program, it will not hurt to try, and it has many of the things I wuold recommend. However, there are some very good trojan detecting and cleaning tools available for free, for use after disabling system restore:
Use these in order:
Trojan Hunter trial version:
http://www.misec.net/
Trojan Scan:
http://www.windowsecurity.com/trojanscan/
SWATIT:
http://swatit.org/download.html
these are some diagnostics you can use after you get clean to asess your browser's vulnerability:
Diagnostics:
Jason’s Browser Security Test:
http://www.jasons-toolbox.com/BrowserSecurity/
Gibson tests:
http://www.grc.com/default.htm
I use LeakTest, DCOMbobulator, ShieldsUp, and UnplugNpray
Now, you have to ask yourself...how did this happen, and one of the first things yuo have to consider is your firewall, if it is letting trojans in--either the settings aren't adaquate, or it isn't sufficient, and you need a new one:
http://smb.sygate.com/products/spf_standard.htm
You also need to celan up the system: empty TIF, cookies, %TEMP%, recycle bin, and run and update Spybot and Adaware about every three days.
Thresher