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Avira & AVG won't update

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Name: monet_pa
Date: February 4, 2009 at 19:48:05 Pacific
OS: Microsoft Windows XP Professional
CPU/Ram: 1.862 GHz / 2038 MB
Product: Lenovo / Lenovo 3000 g410
Subcategory: General
Comment:

I used to have Avira with my computer, but its been 4 weeks now that it won't update. So its been 4 weeks also that I haven't scan my system. Also, last time I try to scan my computer with Avira, it won't finish, I tried twice, still the same.

Couple days ago I give free AVG a try, download it, install it and give my system a complete scan. It worked, found a "Trojan horse Generic10.VRX", but could not heal or delete it.

But then, the AVG won't update as well. I thought that's because of Avira, so I tried to uninstall Avira, without success. I open Control Panel, remove it from Add/Remove Program, it disappears from Add/Remove Program list, but the program still exist. And then, I open my Control Panel again, and there is my Avira, in the same list with Add/Remove Program, Accessibility Options, etc.

I had no idea what happen, can anyone tell me what is wrong with my computer and what should I do?

Thanks in advance.



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Response Number 1
Name: monet_pa
Date: February 5, 2009 at 00:05:53 Pacific
Reply:

Gee, no response yet,
anyway, I downloaded malwarebytes, perform a quick scan, and now both can update.
below is the log, if anyone would be so kind to look through it and tell me that at the moment my computer is threat-free, would be very appreciated.


Malwarebytes' Anti-Malware 1.33
Database version: 1654
Windows 5.1.2600 Service Pack 3

2/5/2009 12:24:56 PM
mbam-log-2009-02-05 (12-24-56).txt

Scan type: Quick Scan
Objects scanned: 56858
Time elapsed: 4 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 1
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\totalvid (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.116.51,85.255.112.96 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.116.51,85.255.112.96 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.116.51,85.255.112.96 -> Quarantined and deleted successfully.

Folders Infected:
C:\resycled (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\msqpdxnbmrmebi.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\resycled\boot.com (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\msqpdxeadolwua.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\components\iamfamous.dll (Trojan.Agent) -> Quarantined and deleted successfully.


0

Response Number 2
Name: hunter9x
Date: February 5, 2009 at 04:40:12 Pacific
Reply:

by the looks of it your system is clean since all the infections are reported to be "Quarantined and deleted successfully"

"Two things are infinite: the universe and human stupidity; and I'm not sure about the universe." Albert Einstein


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