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AVG update & XP

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Name: Mike S.
Date: October 10, 2002 at 17:26:20 Pacific
OS: XP Home
CPU/Ram: P4 1.6 GHz/512MB
Comment:

Yesterday I installed the AVG update 399 and it of course screwed up my computer. Today I installed update 400 but my computer is still screwed up. It won't shutdown properly and the DVD/CDR drives won't work. I don't know about the A drive. Some people have said that they ran disk defragmenter and/or uninstalled/reinstalled AVG without updates 399 and 400. After doing this the problems were cleared up.
My question is, do you think I should try one on these methods or wait til AVG puts out a "fixed" update? What kind of problems did update 399 do to XP computers? Is it considered serious?

Thanks



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Response Number 1
Name: jurgen
Date: October 10, 2002 at 19:14:01 Pacific
Reply:

the problem you are experiencing is directly related to the use of XP.-period-


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Response Number 2
Name: suzi
Date: October 10, 2002 at 19:25:24 Pacific
Reply:

I disagree with jurgen. I have XP Home and downloaded the two updates Mike S. referred to and I have no problems. Maybe grisoft's website has info on problems with it.


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Response Number 3
Name: Mike S.
Date: October 10, 2002 at 19:34:01 Pacific
Reply:

Other people are having the same problems I'm having. Grisoft's website says that the 399 update does cause problems with certain operating systems but they didn't say it til AFTER I installed it. Now they have withdrawed that update and say that there will be a repair update soon. But that's all. I would like to know more about it.
If anyone know's anything please let me know.

Thanks


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Response Number 4
Name: John
Date: October 10, 2002 at 19:57:05 Pacific
Reply:

They claim there is problems with the new resident shield and they now have a new update avalible


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Response Number 5
Name: Ger
Date: October 10, 2002 at 20:58:30 Pacific
Reply:

I had the same problem. Update 400 did the same thing as 399 to my computer. Simply uninstalling AVG solves the cdrom and shutdown problem. I have sent Grisoft 2 emails about the problem today, but no response yet.
I just checked their site and update 401 is now out, so maybe that will be the fix.


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Response Number 6
Name: Ger
Date: October 10, 2002 at 21:22:03 Pacific
Reply:

I just reinstalled AVG and applied update 401, and so far everything is working like it's supposed to.


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Response Number 7
Name: TheKid
Date: October 11, 2002 at 04:58:14 Pacific
Reply:

No problems with XP and AVG here...


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Response Number 8
Name: Jim
Date: October 11, 2002 at 07:33:28 Pacific
Reply:

Yes, I ran all the updates to AVG too ... last one was 401 I think. Haven't had any probs yet. I thought something must have been screwed up at AVG with so many updates one after the other.
Jim


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Response Number 9
Name: gdg
Date: October 11, 2002 at 18:01:29 Pacific
Reply:

401 works ok with Win ME also , no problems so far just downloaded 401 .


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Response Number 10
Name: Mike S.
Date: October 11, 2002 at 20:04:04 Pacific
Reply:

Update 401 did clear up those problems I was having but I would like to know if update 399 can cause damage to files or software or anything else. I can't understand why it would cause the DVD-rom drives to stop working.


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Response Number 11
Name: gerald
Date: October 13, 2002 at 04:53:31 Pacific
Reply:

I am running 98se same problem,no updates.
I uninstalled,reinstalled also downloaded 401
same problem no updates


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Response Number 12
Name: RegM
Date: October 13, 2002 at 13:58:50 Pacific
Reply:

I use XP Home with AVG6 Free--maybe lucky but no probs so far. Newest update is available now using update manager, its 401 database 226 & released on 9th of this month.


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