Solved AVG Free download time in Windows XP Pro (SP3)

Dell Xps l502x laptop screen 15.6 led bo...
November 19, 2016 at 11:43:31
Specs: Windows XP Pro (SP3), Intel Celeron 1.30GHz
In Add/Remove if I click "Change" at AVG, in my desktop PC it begins to install and states a time of over an hour. I stopped it until I know if that's normal. I'm using my Windows XP Pro (SP3) desktop for this. When I downloaded AVG Free to my laptop it doesn't seem like it took an hour. The laptop has Windows 8.1. Could that be why it was faster? Also, is AVG Free 2016 compatible with Windows XP?

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#1
November 19, 2016 at 12:56:15
Depends on your line speed and to some extent the computer. Maybe you have malware on there. Firstly it would be sensible to run these two little freebies on it, both of which find malware that other programs can miss:

AdwCleaner:
https://toolslib.net/downloads/view...
(blue "Download Now" button on right).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Clean" button.

MalwareBytes:
https://www.malwarebytes.org/
(use the "download" button rather than the "buy" button).
Install and Run the program but before running the Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Uninstall AVG using the remover file here:
http://www.avg.com/us-en/utilities

Finally get yourself a new download. Make sure you Save the new download as a file rather than running the install while online. Double click the downloaded file to install.

Always pop back and let us know the outcome - thanks


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#2
November 19, 2016 at 13:57:05
✔ Best Answer
Go to the AVG website & download the software directly. I gave you the link in your other thread.

http://www.computing.net/answers/se...

BTW, the "tune up utilities" should be avoided. Do you use CCleaner?

message edited by riider


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#3
November 19, 2016 at 18:32:43
If I download from the AVG site, is it necessary first to run AdwCleaner and Malwarebytes, then uninstall AVG as Derek suggested?

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#4
November 19, 2016 at 18:39:37
Getting the AVG download from AVG themselves is the right thing to do.

It is not "essential" to run those other programs but sometimes a virus will stop you from installing a virus checker. It is for that reason I suggested you ran them and it doesn't take long. It would be as well to make sure you are clear of viruses or malware before you start. What you actually do though is entirely up to you.

Always pop back and let us know the outcome - thanks


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#5
November 19, 2016 at 18:40:15
I'm not a fan of AVG & haven't run XP in years. It certainly wouldn't hurt to run Adwcleaner & Malwarebytes anti-malware. Add JRT to the list too. They all come from Malwarebytes.

https://www.malwarebytes.com/junkwa...

As for AVG, just install the new version over the old. The old version will be uninstalled automatically.

BTW, do not use IE8 for browsing. It's outdated & a security risk. Use an alternate browser - Firefox, Chrome, etc.

message edited by riider


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#6
November 20, 2016 at 22:34:00
Downloaded AVG Free and it's working great now. It took over 5 hours to download with my dial-up connection.

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#7
November 21, 2016 at 02:50:10
Wow, that's ages. Glad to hear you sorted it and thanks for letting us know.

Always pop back and let us know the outcome - thanks


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