AVG found trojan horse cryptic.CTC

June 6, 2011 at 20:13:29
Specs: Windows XP
AVG found trojan horse cryptic.CTC in 11 files but can't remove.

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June 6, 2011 at 22:58:41

Cryptic can be tough...

Can you post a copy of the report AVG is showing?

Also, let's get some diagnostics, and then determine what strategy to pursue.

Please download GMER:
[This version will download a randomly named file (Recommended)]

Disconnect from the Internet and close all running programs.

Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver:

Double-click on the randomly named GMER file (i.e. n7gmo46c.exe)
Allow the gmer.sys driver to load if asked.

GMER opens to the Rootkit/Malware tab and performs an automatic quick scan when first run. (Please do not use the computer while the scan is in progress.)

If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO

Now, click the >Scan< button.
If you see a rootkit warning window, click OK.

When the scan finishes, click 'Save...' button to save the scan results to your Desktop.
Save the file as >gmer.log<

Click the Copy button and Paste the results in your reply.

Note: Please, do not take action on any of the information on the GMER report!!

If you encounter any problems, try running GMER in Safe Mode:[http://www.computerhope.com/issues/chsafe.htm]

If GMER crashes or keeps resulting in a BSODs, uncheck 'Devices' (on the right side) before scanning.

Next, please download >mbr.exe<

Save the file to your Desktop.
Double-click >mbr.exe< and follow the prompts.

When mbr.exe is done, it creates a log.
Also copy and paste contents of the mbr.exe log in your reply.

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