AVG can't update, Thunderbird crashing

April 22, 2009 at 20:17:36
Specs: Windows XP
Everything is going ka-flooey all of a sudden. Emails are coming in, but if I send anything with an attachment Thunderbird crashes and everything restarts. Sometimes Thunderbird crashes while I'm just reading an email. AVG does not seem to update automatically anymore, so am I infected with a virus? Links in emails and online links just come up with "website not available." Sometimes my google searches redirect to something entirely different than my search.
I'm no computer whiz, so if anyone can help in really basic language I would appreciate it so much.

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April 23, 2009 at 00:29:48
Restart the computer and press F8 and select Safe Mode with Networking. you can install malwarebytes or super anti spyware removal tools and scan your whole computer with it.



You can also optimize internet explorer.
Open internet explorer > tools > internet option.
In general tab, delete all files, cookies, history.
In content tab, clear SSL.
In security tab, set as default
In advanced tab, restore as default. And Uncheck or remove tick mark from "Enable third party extension browser."

You should also delete all temporary files, temporary internet files.
Start > run > type temp > OK and delete all files and folders.
Start > run > type %temp% > OK and delete all files and folders.

Now check.

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April 23, 2009 at 09:54:26
Thanks for the reponse! Okay, so I went and made all those changes to IE, downloaded Malwarebytes from the link you gave me and ran it. It found 9 infections, which it fixed, then asked for a restart, which I did. Here's the log from that:

Malwarebytes' Anti-Malware 1.36
Database version: 1945
Windows 5.1.2600 Service Pack 3

4/23/2009 9:00:05 AM
mbam-log-2009-04-23 (09-00-05).txt

Scan type: Quick Scan
Objects scanned: 81333
Time elapsed: 14 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\c:/windows/downloaded program files/minibugtransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Downloaded Program Files\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Downloaded Program Files\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.

I just ran it again after restarting, and it says it found no errors. However, I'm still unable to update AVG (and I couldn't update Malwarebytes, either...very strange). Does everything look clean? Am I good to go? Thanks again for your time and help getting my computer back up and running!

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