Avast won't delete viruses

March 29, 2009 at 00:00:51
Specs: Windows XP

Hello. I just recently ran a virus scan of my computer with avast! free version and it found 8 infected files.
Whenever I try to delete the files through avast! it says "An error has occurred during the processing of 1 file(s)"
Or even when I try to move to the chest, repair it, anything, it just comes up with the error.
And when I try to go to the folders manually (which are hidden) and turn hidden files to be viewable, they won't show up!
By the way, the viruses (which avast! says are Win32:U... somethingorather (won't show the rest)) are...
Activation_key.doc .exe
We always delete suspicious e-mails and never open files from people we don't trust.
I use Windows XP Home Edition.

Please help!

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March 29, 2009 at 00:06:29

depending on where they are located you may have to
turn off system restore and then schedule avast to do a
bootscan on reboot. Move all it finds to the chest.

Another thing I use is Ccleaner Slim and have it set to
run on every reboot, keeps all the junk files off.

If you had norton installed before avast, I would suggest
you D/L the uninstaller from their website, because as
long as they are on the PC, no AV or firewall will work

Some HELP in posting on Computing.net plus free progs and instructions Cheers

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March 29, 2009 at 08:06:31

Have you tried on updating your anti Virus? Well if you do and still didn't work search those file on the net and know how to remove them manually that might help you.

Want A Weekly Update on Latest System Security Problem http://www.systemsecurityinstitute.org

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March 31, 2009 at 00:34:22

well I am doing such: when alarm is coming that there are virus found a try move rename and it gets to the folder of avast to open such folder and delete from that a removed files you must download total commander install it and than enter to total commander in the menu configuration - options - display and turn on the first three cheks then enter in total commander and enter in program files, awril software, avast4, data, removed. and from this folder remove all viruses.

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April 1, 2009 at 03:40:03

Well that might do the trick but it's only for a while. Try looking for a new Anti Virus

Want A Weekly Update on Latest System Security Problem http://www.systemsecurityinstitute.org

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