I am at my wits end and in dire need of help. I have AVG, Norton Internet Security, Ad-Aware and Spybot S&D. When I return from mtscreensaver I nearly always have a viris alert form AVG. When I ask it to heal or delete I get told that it cant. I have done a virus scan and using AVG and I get messages from Norton telling me I have lots of Virus, the main ones being W32.Netsky.P@mm, c, d, b and w32.Randex.gen. It tells me they have been auto deleted but have been found in "Norton Anti Virus\Quarantine\...\05475508.scr".

I have cleaned out all quarantines for all 4 progs. Running a Virus scan brings them back again. I have disabled System resource and run the scan again, I have run the FxNetsky fix from Norton (tells me I am not infected with anything).I dont know what else to do or to try.

I would be grateful if someone could point me in the right direction. I consider myself fairly new at this so the more detailed the better. I have tried these things from reading up but now need to ask someone.

Thanks

Ashpash

Do not use two different antivirus programs on the same pc at the same time. If Norton quarantines them, AVG will still detect them and will not be able to complete it's removal or quarantine.

Having both at the same time could cause a variety of other problems that can result in neither program working correctly.

Adaware and Spybot are not antivirus, they are spyware removers.

If you have a current subscription to Norton, uninstall AVG. Then try an online virus scan such as TrendMicro's .Housecall.

When the pc is clean, make sure you update your virus definitions and complete any windows critical updates.

ok, if thats my only problem then thats easy to solve. I did do an online scan at house call and it found nothing. I do have a subscription at Norton so I shall keep that, I have always had better results from AVG though,AVG found a Java/ByteVerify that Norton didnt find. Would you know why that is?

Thanks a million for your advice.

Ashpash

Java/ByteVerify is a trojan, not a virus. There is a difference and many anti-virus programs do not detect trojans very well. If they do detect them, they do not remove them very well (usually).

Check the anti-trojans at Wilders

My opinion is that Norton is better than AVG, however, others are better than both. (kaspersky, nod32, pc-cillin).

Avast can supposedly find viruses and trojans.

Thanks very much for the advice, I assumed(wrongly!!) that Trojans were the same...duh! It just goes to show...you do learn something new every day..lol.

Ashpash