took over search on the br

Toshiba Satellite l455-s5980 notebook pc...
January 27, 2011 at 18:28:13
Specs: Windows 7 Home Premuim, Pentium Dual-Core 2.20GHz, 4.00 GB RAM
On son's laptop, this program will not let go. It isn't listed anywhere to uninstall, including the browser add-ons. There were a few registry entries, that were all cleared, but it's still there. Can't uninstall it (no listing), can't restore back far enough, and ready to scream. Suggestions other than total system recovery? We are using Kaspersky Internet Security 2011, too, and it doesn't even see this nasty thing.

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January 28, 2011 at 04:27:07
Googling dos'nt have a listing on that one yet ( providing you have the EXACT name ) so it is going to be very difficult.

You can try OTL & use the Hijackthis log file analysis ( online ) then google anything you don't understand.
Re: OTL Tutorial - How to use OldTimer ListIt, complete and unabridged.

HijackThis log file analysis ( online )


You can start by using these 2 programs.

Malwarebytes' Anti-Malware
Error codes
Common Issues, Questions, and their Solutions, Frequently Asked Questions.
VIPRE Rescue Program
Try it in Safe mode.
If it won't run, rename the downloaded mbam-setup.exe file to mb.exe to help work around certain malware that will block it from being run.
If it still will not run.
1: Go to Control Panel > Programs and Features and uninstall Malwarebytes.
Next redownload Malwarebytes but rename it before you download it to your desktop. As you are in the process of downloading when you get to the point that the "enter name of file to save to" box appears, in the "filename" slot, rename mbam-setup.exe to something.exe, then click Save.
If it installed but will not run, navigate to this folder:
2: C:\Programs Files\Malwarebytes' AntiMalware
At the top of the page, Tools > Folder Options > View, click > Show hidden files and folders and untick > Hide extensions for known file types.
How to see hidden files in Windows
Rename all the .exe files in the Malwarebytes' Anti-Malware folder and try to run it again.
When it opens, update 1st.
If it won't update after installing, update manually.
Download & install.

Hitman Pro
Unlimited free scanning and free 30-day version to remove detected malware.
Download now (32-bit)
Download now (64-bit)

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January 28, 2011 at 04:31:23
I actually solved it, though it took a bit of time. Ran the virus scanning in safe mode, to be sure that wasn't an issue (it wasn't). Also ran MalwareBytes and Spybot, just to be sure nothing was missed. Then, backed up the bookmarks for Firefox, uninstalled it again, this time removing all of the preferences (which he apparently didn't do the first time). Doing that, and reinstalling, got that mess off the browser. Apparently, it was saving the settings for that stupid site along with the bookmarks, etc. So, thanks, and I hope someone else finds this useful!

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January 28, 2011 at 04:59:38
"for that stupid site along with the bookmarks"

After googling I suspected something like that, but as you know your stuff & had looked everywhere, I went down the virus path.

Nice work anyway.

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January 28, 2011 at 05:01:54
Always good advice, in any case, and some others could have that issue, too. I suspect the only reason we didn't was that Kaspersky blocked that part of their nasty program.

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