Hi All, My Pc is running relativly slow, and every time I shut down or restart several windows pop up saying that a process is not responding and will be shut down by windows, the most common one is SW Doctor even though I switch it off on startup because it uses too much resource and makes my pc even slower. the most recent one that I got was a "Dr. Watson Postmortem debugger" and "Proxy desktop" that were not responding... when I try to run windows media player it crashes automatically, and when i try to run a search the explorer window automatically closes. I must have a conflict on my system but not sure where.... I hope that someone out there can help with this, I can post HJ this log to make it easier to identify problems.

Sounds like spyware. While you were in your startup list, was there anything out of the ordinary? Hit Ctrl + alt + delete and see if there's anything odd in there. Either way, post your HJ log and I'll take a look at it. Always post back so we know how you did, or if I gave you some bad advice.

suggest posting HJT log at: HijackThis Log file first, and anilize, check ms config, empty temp folder, empty temporary internet files folder ~ cache, restart in safe mode and run scans again,

At boot. you should do the 3-finger salute, and open your task manager... once you take a good look around, you'll be alright... Take A Look Around Spyware Leeches Must Grimly Die in a Horrible, Painful, Suffering Death; Wouldn't Everyone Like to See Islamic Technology?

I have had a look around.....but because I am unfamiliar with many of the names listed I am not sure if they are ok or bad..... I seem to have a lot of programs running on the back ground....could someone please advise which does not need to run on startup? thanx in advance. here is my hjlog; Logfile of HijackThis v1.99.1 Scan saved at 01:29:43, on 21/04/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Prevx Home\PXAgent.exe C:\WINDOWS\System32\wdfmgr.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe C:\Program Files\Java\jre1.5.0\bin\jusched.exe C:\Program Files\Prevx Home\SAGUI.exe C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.exe C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Adobe\Acrobat 7.0\Distillr\AcroTray.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\explorer.exe C:\Program Files\hijack_this\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [PrevxHome] C:\Program Files\Prevx Home\SAGUI.exe O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray O4 - HKLM\..\Run: [Windows Error Reporting Dump Reporting Tool] C:\WINDOWS\system32\dumprep.exe O4 - HKLM\..\Run: [WinPatrol System Monitor] C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} - http://www.kaspersky.com/downloads/kws/kavwebscan.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1113508226406 O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab O16 - DPF: {B3E22EA2-A579-11D2-847A-00C04F7605B6} - file://C:\Documents and Settings\Administrator\Desktop\FMM_OUTLOOK\TYOutlook2000XP (D)\0000C5DD\mo02p01a\common\en\online\code\odweb.cab O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Prevx Agent (PrevxAgent) - Prevx Ltd. - C:\Program Files\Prevx Home\PXAgent.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Download Spybot search and destroy from http://www.safer-networking.org/en/download/index.html Download adaware SE from http://www.lavasoft.de/software/adaware/ Install them both in normal mode and then run them both in safe mode (F8 during boot). Once you're done post another HT log. Always post back so we know how you did, or if I gave you some bad advice.

Hi, sorry it took so long to post back, I was out of town and didnt get a chance to get back on the internet..... any way have run both the above programs and here is the latest HJ log; Logfile of HijackThis v1.99.1 Scan saved at 02:00:18, on 04/05/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Prevx Home\PXAgent.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe C:\Program Files\Java\jre1.5.0\bin\jusched.exe C:\Program Files\Prevx Home\SAGUI.exe C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.exe C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\WINDOWS\Explorer.exe C:\Program Files\hijack_this\HijackThis.exe C:\Program Files\Messenger\msmsgs.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [PrevxHome] C:\Program Files\Prevx Home\SAGUI.exe O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray O4 - HKLM\..\Run: [Windows Error Reporting Dump Reporting Tool] C:\WINDOWS\system32\dumprep.exe O4 - HKLM\..\Run: [WinPatrol System Monitor] C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} - http://www.kaspersky.com/downloads/kws/kavwebscan.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1113508226406 O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab O16 - DPF: {B3E22EA2-A579-11D2-847A-00C04F7605B6} - file://C:\Documents and Settings\Administrator\Desktop\FMM_OUTLOOK\TYOutlook2000XP (D)\0000C5DD\mo02p01a\common\en\online\code\odweb.cab O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Prevx Agent (PrevxAgent) - Prevx Ltd. - C:\Program Files\Prevx Home\PXAgent.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe