I wanna get rid of this adware....If i do a Highjackthis copy paste here can someone help me with this? thanks alot

picturekimo@yahoo.com

Post your log!

*Do Safe Computing*

haven't done this in a while but do i just download highjackthis and have it run, in other words are there other directions?

where do i go to get highjackthis?

Adii are you an expert, went to post and it told me to make sure the person is an expert.....How would i know this?

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I have AVG protection for my computer, and i ran a Trojan Remover Download just to see what kind of viruses might be on my computer....it showed alot of different malware...then before it removed them it wanted a registration number and something else....I didn't have one, so I'm asking this question. Is Avg not very efficient at finding these viruses etc.....and if not is there something i can use to get rid of this malware? Help would be greatly appreciated.....Thank you

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Heya Lookingup,

Adii is very good at analysing HJT logs and malware removal... you can always use the search function to have a look at his expertise.

You are in very capable hands

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:42:01 AM, on 4/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe
C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\system32\HPHipm11.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\PayPal\PayPal Plug-In\RBroker.exe
C:\WINDOWS\system32\SNDVOL32.EXE
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\monica griffin\Desktop\HiJackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ShoppingReport - {100EB1FD-D03E-47FD-81F3-EE91287F9465} - C:\Program Files\ShoppingReport\Bin\2.0.26\ShoppingReport.dll (file missing)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: OToolbarHelper Class - {EAD3A971-6A23-4246-8691-C9244E858967} - C:\Program Files\PayPal\PayPal Plug-In\PayPalHelper.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: PayPal Plug-In - {DC0F2F93-27FA-4f84-ACAA-9416F90B9511} - C:\Program Files\PayPal\PayPal Plug-In\OToolbar.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [NielsenOnline] C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Symantec Network Driver Update Warning] C:\PROGRA~1\Symantec\LIVEUP~1\SNDWarn.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Symantec Network Driver Update Warning] C:\PROGRA~1\Symantec\LIVEUP~1\SNDWarn.EXE (User 'Default user')
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: ShopperReports - Compare product prices - {C5428486-50A0-4a02-9D20-520B59A9F9B2} - C:\Program Files\ShoppingReport\Bin\2.0.26\ShoppingReport.dll (file missing)
O9 - Extra button: ShopperReports - Compare travel rates - {C5428486-50A0-4a02-9D20-520B59A9F9B3} - C:\Program Files\ShoppingReport\Bin\2.0.26\ShoppingReport.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: http://www.get2advantage.com
O15 - Trusted Zone: http://*.turbotax.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?lin...
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine...
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/M...
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/Sh...
O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe

--
End of file - 8486 bytes

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BtK thanx for reply, i saw someone else recomended Adii also.....

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i did a trojan scan and it said i had adware....high,med,low risk......but i didn't have the registration number for that program to take care of it......i don't know if it was for real or not, or they were trying to get me to purchase the program

<font size="2"color="gray"

The "NielsenOnline" stuff looks very dubious if you Google around.

some other bloke...

Hello Lookingup and btk1w1,

Hope you would be doing well, sorry for late reply actually here was internet problem due to the weather! Hope you would not mind!

Lookingup you are right only Experts are allowed here to check HJT logs.

So lets begin our removal process.

Please take note of the following:

1. Please do not make any system changes yet. as any changes you make may well alter your log.
2. The cleaning process is not instant. Please continue to review my answers until I tell you that your computer is clean.
3. If there's anything that you don't understand, please ask your question(s) before proceeding with the fixes.
4. Please reply to this thread. Do not start a new topic.

Please disable temporary AVG Antivirus. You can enable it when we finish.

You don't need to buy serial for Trojan Remover software. These are not free while we are here to help and clean user's pc almost free of charge and using free tools and applications. So Uninstall it and i will recomend you some security applications to install on your computer for your pc security.

Please run HijackThis again! and click "Scan." Place checks next to the following entries:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: ShoppingReport - {100EB1FD-D03E-47FD-81F3-EE91287F9465} - C:\Program Files\ShoppingReport\Bin\2.0.26\ShoppingReport.dll (file missing)
O9 - Extra button: ShopperReports - Compare product prices - {C5428486-50A0-4a02-9D20-520B59A9F9B2} - C:\Program Files\ShoppingReport\Bin\2.0.26\ShoppingReport.dll (file missing)
O9 - Extra button: ShopperReports - Compare travel rates - {C5428486-50A0-4a02-9D20-520B59A9F9B3} - C:\Program Files\ShoppingReport\Bin\2.0.26\ShoppingReport.dll (file missing)

Close all browsers and other windows except for HijackThis!, and click "Fix checked".

Navigate windows explorer to Remove following folder:

C:\Program Files\ShoppingReport

I also saw C:\Program Files\NetRatingsNetSight, did you install it by yourself? Are you using this programe? Acutally it is not malicious but unnecessory.

Now,

Please download Malwarebytes' Anti-Malware to your desktop. This is an Free Antimalware Application tool.

Download link: http://www.malwarebytes.org/mbam/pr...

>DoubleClick mbam-setup.exe and follow the prompts to install MBA-M.
>Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
>If an update is found, it will download and install the latest database updates.
>Once the program has loaded, select Perform full scan, then click Scan.
>When the scan is complete, click OK, then Show Results to view the results.
>Be sure that everything is checked, and click Remove Selected.
>When MBAM finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt

Post its Log in your next reply along with fresh Hijackthis Log.

*Do Safe Computing*

Malwarebytes' Anti-Malware 1.11
Database version: 660

Scan type: Full Scan (A:\|C:\|D:\|E:\|F:\|G:\|H:\|)
Objects scanned: 126128
Time elapsed: 1 hour(s), 27 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 32
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 7
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\shoppingreport.iebutton (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebutton.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c9ccbb35-d123-4a31-affc-9b2933132116} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbinfoband (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbinfoband.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebuttona (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebuttona.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a16ad1e9-f69a-45af-9462-b1c286708842} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbax (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbax.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{20ea9658-6bc3-4599-a87d-6371fe9295fc} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.rprtctrl (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.rprtctrl.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{8ad9ad05-36be-4e40-ba62-5422eb0d02fb} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{aebf09e2-0c15-43c8-99bf-928c645d98a0} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{d8560ac2-21b5-4c1a-bdd4-bd12bc83b082} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{cdca70d8-c6a6-49ee-9bed-7429d6c477a2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d136987f-e1c4-4ccc-a220-893df03ec5df} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{e343edfc-1e6c-4cb5-aa29-e9c922641c80} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{4438a5dc-e00b-41a0-b0e6-b63fd3b86eee} (Adware.Delphinmediaviewer) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{4767c447-ef15-42f2-8809-68adb7fa76f1} (Adware.Delphinmediaviewer) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{6c092742-10fe-4db2-988d-fc71948de70c} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7fa8976f-d00c-4e98-8729-a66569233fb5} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a16650a9-b065-40ec-bbd1-f8d370d17fb1} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{bdddf1a5-51a9-4f51-b38d-4cd0ad831b31} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e43dfaa6-8c16-4519-b022-8792408505a4} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\MyWay (Adware.MyWay) -> Quarantined and deleted successfully.
C:\Documents and Settings\monica griffin\Application Data\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\monica griffin\Application Data\ShoppingReport\cs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\monica griffin\Application Data\ShoppingReport\cs\db (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\monica griffin\Application Data\ShoppingReport\cs\dwld (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\monica griffin\Application Data\ShoppingReport\cs\report (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\monica griffin\Application Data\ShoppingReport\cs\res2 (Adware.Shopping.Report) -> Quarantined and deleted successfully.

Files Infected:
C:\RECYCLER\S-1-5-21-3899795144-1753533175-3397824304-1005\Dc5\Framework\WiseInstallUtility.dll (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Documents and Settings\monica griffin\Application Data\ShoppingReport\cs\Config.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\monica griffin\Application Data\ShoppingReport\cs\db\Aliases.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\monica griffin\Application Data\ShoppingReport\cs\db\Sites.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\monica griffin\Application Data\ShoppingReport\cs\dwld\WhiteList.xip (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\monica griffin\Application Data\ShoppingReport\cs\report\aggr_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\monica griffin\Application Data\ShoppingReport\cs\report\send_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully.
C:\Documents and Settings\monica griffin\Application Data\ShoppingReport\cs\res2\WhiteList.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully.

Report Offensive Follow Up For Removal

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:58:39 AM, on 4/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\PayPal\PayPal Plug-In\RBroker.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\monica griffin\Desktop\HJTInstall.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: OToolbarHelper Class - {EAD3A971-6A23-4246-8691-C9244E858967} - C:\Program Files\PayPal\PayPal Plug-In\PayPalHelper.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: PayPal Plug-In - {DC0F2F93-27FA-4f84-ACAA-9416F90B9511} - C:\Program Files\PayPal\PayPal Plug-In\OToolbar.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [NielsenOnline] C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Symantec Network Driver Update Warning] C:\PROGRA~1\Symantec\LIVEUP~1\SNDWarn.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Symantec Network Driver Update Warning] C:\PROGRA~1\Symantec\LIVEUP~1\SNDWarn.EXE (User 'Default user')
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: http://www.get2advantage.com
O15 - Trusted Zone: http://*.turbotax.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?lin...
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine...
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/M...
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/Sh...
O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe

--
End of file - 7863 bytes

<font size="2"color="gra

Good work,

Logs looking much better now!

Please download ATF Cleaner [/url]by Atribune. (This program is for XP and Windows 2000 only)

http://www.atribune.org/ccount/clic...

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox browser:

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser:

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

Please do an online scan again with Kaspersky WebScanner:

http://www.kaspersky.com/virusscanner

1.Click on "Kaspersky Online Scanner".
2.You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
3.The program will launch and then begin downloading the latest definition files.
4.Once the files have been downloaded click on "NEXT".
5.Now click on "Scan Settings".
6.In the scan settings make that the following are selected:
7.Scan using the following Anti-Virus database:
Extended (if available otherwise Standard)
8.Scan Options:
Scan Archives
Scan Mail Bases
9.Click OK.
10.Under select a target to scan, select "My Computer".
This will program will start and scan your system.
The scan will take a while so be patient and let it run.
Once the scan is complete it will display if your system has been infected.
Upon completion, click on the "Save as Text" button.
Save the file to your desktop.

Copy and paste that information in your next reply.

And tell me how things are running now?

*Do Safe Computing*

tried the Kaspersky Online Scanner when i press accept at their guidlines for download its dead in the water, nothing opens up

the past links you gave me have not worked either.....i just googled free versions and the titles of program to find a place to get the downloads just to let you know......

<font size="2"color="gr

Disable AVG and
Restart your computer and start again kaspersky.

*Do Safe Computing*

i turned off avg shield last time and this time i turned it off and restarted comp....went to kasper site and the accept button is dead

is it alright to remove highjackthis, anti malvware,atf cleaner also?

ignore this one, wanna see if email appears in post

Let me check.. ignore it and come to this step, we will see it later.

Disable AVG again.

Download Combofix by sUBs and save to your desktop.

(If you have previously downloaded ComboFix,please delete that version now.)

download link HERE:
http://download.bleepingcomputer.co...
http://www.forospyware.com/sUBs/Com...

Note
It is important that it is saved directly to your desktop

Close any open browsers.

Double click on combofix.exe and follow the prompts.
When it's finished it will produce a log.
Post the entire contents of C:\ComboFix.txt into your next reply.

Note
Do not mouseclick combofix's window while it's running.
That may cause the program to freeze/hang.
Note
In case your Antivirus or any other realtime scanner is displaying an alert after you downloaded Combofix or while you use Combofix,please disable your scanner and redownload Combofix again.
Some scanners may see some combofix related components as suspicious and block or delete them while there's nothing wrong with them.

Also post a new Hijackthis log.

*Do Safe Computing*

when i disable avg.....i go to control center and disconnect resident shield, and also the email scanner?

i ran combofix, and when i went to copy the log......all my icons were gone,start menu was gone, only descktop picture was in view, so i couldn't paste it anywhere.......

can i find it somewhere, is it saved on the comp?

ComboFix 08-04-22.5 - monica griffin 2008-04-23 18:35:53.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.151 [GMT -7:00]
Running from: C:\Documents and Settings\monica griffin\Desktop\ComboFix.exe
* Created a new restore point

[color=red][b]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/b][/color]
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\stlbdist.XML

.
((((((((((((((((((((((((( Files Created from 2008-03-24 to 2008-04-24 )))))))))))))))))))))))))))))))
.

2008-04-20 02:14 . 2008-04-20 02:14 <DIR> d-------- C:\Documents and Settings\monica griffin\Application Data\Malwarebytes
2008-04-20 02:13 . 2008-04-20 02:13 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-04-18 07:15 . 2008-04-18 07:15 <DIR> d-------- C:\Program Files\Trend Micro
2008-04-17 17:28 . 2008-04-17 17:28 <DIR> d-------- C:\Documents and Settings\monica griffin\Application Data\TrojanHunter
2008-04-17 13:38 . 2008-04-17 17:29 <DIR> d-------- C:\Program Files\TrojanHunter 5.0
2008-04-17 07:42 . 2008-04-23 18:23 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\WholeSecurity
2008-04-17 07:37 . 2008-04-17 07:37 <DIR> d-------- C:\Program Files\PayPal
2008-04-05 15:52 . 2008-04-05 15:52 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-04-05 15:52 . 2008-04-05 15:52 1,409 --a------ C:\WINDOWS\QTFont.for

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-23 21:05 --------- d-----w C:\Program Files\Mozilla Thunderbird
2008-04-23 18:43 --------- d-----w C:\Documents and Settings\monica griffin\Application Data\AVG7
2008-04-17 20:02 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
2008-04-17 14:37 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-03-30 08:00 --------- d-----w C:\Program Files\Real
2008-03-23 22:32 --------- d-----w C:\Program Files\Common Files\Adobe
2008-03-19 09:47 1,845,248 ----a-w C:\WINDOWS\system32\win32k.sys
2008-02-24 20:58 --------- d-----w C:\Program Files\HP Photosmart 11
2008-02-24 17:28 --------- d-----w C:\Program Files\Kodak
2008-02-24 17:28 --------- d-----w C:\Program Files\Common Files\KODAK
2008-02-20 06:51 282,624 ----a-w C:\WINDOWS\system32\gdi32.dll
2008-02-20 05:32 45,568 ----a-w C:\WINDOWS\system32\dnsrslvr.dll
2008-02-16 08:59 659,456 ----a-w C:\WINDOWS\system32\wininet.dll
2007-07-29 19:36 2,492 ----a-w C:\Documents and Settings\monica griffin\Application Data\ViewerApp.dat
2006-12-11 19:05 1,410,680 ----a-w C:\Program Files\install_flash_player.exe
2006-10-28 20:59 5,900,416 ----a-w C:\Program Files\Firefox Setup 2.0.exe
2006-10-28 20:58 6,335,024 ----a-w C:\Program Files\Thunderbird Setup 1.5.0.7.exe
2006-10-27 06:12 23,608,632 ----a-w C:\Program Files\wmp11-windowsxp-x86-enu.exe
2006-10-24 04:13 45,828 ----a-w C:\Program Files\cache_500_1__mb4_d5b42beb350e7765c359d9ee4aba285f_addpic3.img
2006-10-21 05:35 443,432 ----a-w C:\Program Files\msgr8us(2).exe
2006-10-06 06:35 443,432 ----a-w C:\Program Files\msgr8us.exe
2006-10-03 23:12 0 ----a-w C:\Program Files\file.bin
2005-12-04 18:01 15,561,744 ----a-w C:\Program Files\avg71free_361a651.exe
2005-12-04 01:40 20,480 -c--a-w C:\Program Files\cdrun.exe
2003-02-02 20:49 4,650,695 ----a-w C:\Documents and Settings\My Shared Folder\kmd202_en.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Microsoft Works Update Detection"="C:\Program Files\Microsoft Works\WkDetect.exe" [2000-07-13 13:00 28739]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [ ]
"Yahoo! Pager"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" [2007-03-27 15:22 4670968]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BluetoothAuthenticationAgent"="irprops.cpl" [2004-08-04 00:56 380416 C:\WINDOWS\system32\irprops.cpl]
"HotKeysCmds"="C:\WINDOWS\System32\hkcmd.exe" [2002-09-09 01:05 114688]
"StorageGuard"="C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" [2002-06-18 01:01 155648]
"CamMonitor"="C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe" [2002-10-07 00:23 90112]
"Share-to-Web Namespace Daemon"="C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe" [2002-04-17 10:42 69632]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2004-11-08 10:37 98304]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2008-04-14 08:18 579584]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" [2007-07-12 04:00 132496]
"PrinTray"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe" [2000-06-07 12:32 36864]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007-07-22 18:31 185896]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe" [2006-01-06 12:07 188416]
"NielsenOnline"="C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe" [2007-11-16 19:55 45056]
"HPHmon04"="C:\WINDOWS\system32\hphmon04.exe" [2006-01-06 12:07 348160]
"HPHUPD04"="C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe" [ ]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 22:16 39792]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Symantec Network Driver Update Warning"="C:\PROGRA~1\Symantec\LIVEUP~1\SNDWarn.EXE" [ ]
"ALUAlert"="C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe" [ ]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2007-10-28 15:04 219136]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgwlntf]
avgwlntf.dll 2007-02-23 14:11 9216 C:\WINDOWS\system32\avgwlntf.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Picture Package Menu.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Picture Package Menu.lnk
backup=C:\WINDOWS\pss\Picture Package Menu.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Picture Package VCD Maker.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Picture Package VCD Maker.lnk
backup=C:\WINDOWS\pss\Picture Package VCD Maker.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Viewbar]
--a------ 2007-11-01 13:05 132608 C:\Program Files\AGLOCO Viewbar\Viewbar.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
--a------ 2007-03-27 15:22 4670968 C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"LexBceS"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"C:\\Program Files\\LimeWire\\LimeWire.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"C:\\WINDOWS\\system32\\fxsclnt.exe"=
"C:\\Program Files\\Real\\RealPlayer\\realplay.exe"=

R1 nnrnstdi;nnrnstdi;C:\WINDOWS\system32\drivers\nnrnstdi.sys [2007-06-08 10:47]
R3 epstw2k;SCM Parallel Port SCSI Driver;C:\WINDOWS\system32\DRIVERS\epstw2k.sys [2001-08-17 13:50]
R3 km_filter;km_filter;C:\WINDOWS\system32\drivers\km_filter.sys [2007-06-08 10:47]
R3 scsiscan;SCSI Scanner Driver;C:\WINDOWS\system32\DRIVERS\scsiscan.sys [2001-08-17 13:53]

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2008-04-14 07:00:00 C:\WINDOWS\Tasks\Automatic Full Backup.job"
- C:\Program Files\Stomp\Backup MyPC\System\bestart.exe
"2008-04-24 01:18:20 C:\WINDOWS\Tasks\HP Usg Daily.job"
- C:\Program Files\hp photosmart 11\printer\Hphusg04.exe
"2008-04-24 01:18:22 C:\WINDOWS\Tasks\HP Usg Login.job"
- C:\Program Files\hp photosmart 11\printer\Hphusg04.exe
.
**************************************************************************

catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-23 18:41:56
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-04-23 18:51:06
ComboFix-quarantined-files.txt 2008-04-24 01:50:26

Pre-Run: 11,770,540,032 bytes free
Post-Run: 11,788,853,248 bytes free

131 --- E O F --- 2008-04-11 00:19:11

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:28:05 PM, on 4/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\HPHipm11.exe
C:\Program Files\PayPal\PayPal Plug-In\RBroker.exe
C:\DOCUME~1\MONICA~1\LOCALS~1\Temp\Temporary Directory 1 for HiJackThis.zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin...
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: OToolbarHelper Class - {EAD3A971-6A23-4246-8691-C9244E858967} - C:\Program Files\PayPal\PayPal Plug-In\PayPalHelper.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: PayPal Plug-In - {DC0F2F93-27FA-4f84-ACAA-9416F90B9511} - C:\Program Files\PayPal\PayPal Plug-In\OToolbar.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [NielsenOnline] C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Symantec Network Driver Update Warning] C:\PROGRA~1\Symantec\LIVEUP~1\SNDWarn.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Symantec Network Driver Update Warning] C:\PROGRA~1\Symantec\LIVEUP~1\SNDWarn.EXE (User 'Default user')
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: http://www.get2advantage.com
O15 - Trusted Zone: http://*.turbotax.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?lin...
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine...
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/M...
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/Sh...
O20 - Winlogon Notify: avgwlntf - C:\WINDOWS\SYSTEM32\avgwlntf.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe

--
End of file - 7992 bytes

Adii, when i open up firefox alot of the times it comes up small unworkable in uper left corner of screen.....i'll close it, and sometimes it comes up again the same way......sometimes it will open up normal after closing the weird versions.....first or second try.......it does eventually open up correctly but wasn't sure if that showed i had a virus.....just a side note.......i appreciate you trying to help me thanx...

Addi did you see the recent printouts above?