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Anti Virus update not working....
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Original Message
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Name: ~~Marine~~
Date: April 9, 2005 at 16:06:27 Pacific
Subject: Anti Virus update not working....OS: Windows XPCPU/Ram: 256 mb |
Comment: Ok guys, thanks for your help in advance... I have Symantec AntiVirus. Further details when I open the program are:
- Program: 9.0.0.338
- Scan engine: 1.4.1.12
And the problem I am having is that I cannot get the updates and virus definitions or whatever it is that I need. There is a little button is which I'm supposed to press in order to get these things. But the button is greyed out and cannot be clicked on. I was wondering if anyone knows how I can fix this problem or if they could give me a download link to the updates and I could manually put them into the correct folder or something.
Again, thanks in advance! "There'll be fog on the shore tonight Bosun"
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Response Number 2
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Name: johnr
Date: April 10, 2005 at 05:54:53 Pacific
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Reply: (edit)Assuming your subscription is up to date, try looking for the live update command - it should be in
c:\program files\symantec\Liveupdate\Luall.exe
If it isn't there the easiest thing to do is uninstall & reinstall NAV.
If you just want updates you can also go to the Symantec website & download the Intelligent Updater (it's about 7Mb) - run this & (as long as your sub's current) it will update the definitions (but it won't cure the LU problem) "I know that I'm mad - I've always been mad..."
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