Another Google Redirect Issue...

June 23, 2009 at 16:54:05
Specs: Windows XP
I have also contracted the google redirect virus. Really irritating as this OS load is less than a week old. Tempted to reload but would like to explore other options first.

Was running Spybot and AdAware but neither stopped or detected the problem. Removed both and installed beta of Microsoft Security Essentials today. Did a full scan and it found WIN32/Obfuscator and removed it. Problem persists.

Was going to do a system restore but all restore points before yesterday have been erased and I was infected yesterday. Also can not set a manual restore point now.

Have read many related posts and assume I should run malwarebytes, etc., but any advice appreciated.

See More: Another Google Redirect Issue...

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June 23, 2009 at 17:16:37
Microsoft Security Essentials beta how is it so far?

Follow these steps in order numbered:

1) Download GMER:
[This version will download a randomly named file (Recommended).]

2) Disconnect from the Internet and close all running programs.

3) Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.

4) Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.

5) GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)

6) If you receive a WARNING!!! about rootkit activity and are asked to fully scan your NO.

7) Now click the Scan button. If you see a rootkit warning window, click OK.

8) When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log and upload it Post the download link to the uploaded file in your post.

9) Exit GMER and re-enable all active protection when done.

If I'm helping you and I don't reply within 24 hours send me a PM.

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June 23, 2009 at 18:17:34
MSE Beta seems OK so far. Looks and acts like a beefed up Defender. Memory footprint not too bad and scan speeds decent. We'll see.

Here is the GMER log and a quick scan from MalwareBytes.

Thank you very much for your help.

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June 23, 2009 at 18:45:21
Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow:

1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode. If avz.exe doesn't start, then try to rename the file avz.exe to something else and try to run it again. Make sure you have your web browser open in background before following the steps below.

i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

ExecuteAVUpdateEx( '', 1, '','','');

Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called inside. Upload that file to and paste the link here.

Image Tutorial

2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs

   1. DDS.txt
   2. Attach.txt

Upload the logs to and paste download link in your next reply.
Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.

If I'm helping you and I don't reply within 24 hours send me a PM.

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Related Solutions

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June 23, 2009 at 19:27:52
Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:

1) Run this script in AVZ like before, your computer will reboot:


2) Follow Response Number 3 Step 1. Post new AVZ log.

3) Attach a Combofix log, please review and follow these instructions carefully.

Download it here ->

Before Saving it to Desktop, please rename it to something like 123.exe to stop malware from disabling it.

Now, please make sure no other programs are running, close all other windows and pause Antivirus/Sypware programs ( Programs to disable) until after the scanning and removal process has taken place.

Please double click on the file you downloaded. Follow the onscreen prompts to start the scan. Once the scanning process has started please DO NOT click on the Combofix window or attempt to use your computer as this can cause the scanning process to stall. It may take a while to complete scanning and this is normal.

You will be disconnected from the internet and your desktop icons/toolbars will disappear during scanning, do not worry, this is normal and it will be restored after scanning has completed.

Combofix will create a logfile and display it after your computer has rebooted. Usually located in c:\combofix.txt, please upload that file to and paste the link here.

4) Please zip up C:\qoobox\quarantine and upload it, to a filehost such as Then, Private Message me the Download links to the uploaded files.

If I'm helping you and I don't reply within 24 hours send me a PM.

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June 23, 2009 at 20:18:13
Here are the links.

I followed the directions carefully but I notice that the AVZ log has the same timestamp as the first one I sent. The script completed without incident. Was I supposed to delete the old files first? Hope this doesn't screw things up.

Sending quarantine via PM.


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June 23, 2009 at 20:30:24
Google no longer redirecting. Able to create system restore points now. Browsing much faster. Seems like it may be fixed.

Really appreciate all of your time and help. Let me know if there are addtional steps I need to take.

Thanks again.


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June 23, 2009 at 20:36:16
Reinstall microsoft AV and run full scan with it.

If I'm helping you and I don't reply within 24 hours send me a PM.

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June 23, 2009 at 20:53:37
Will do. Had to uninstall/reinstall MSE as real-time protection would not re-enable after fixes. Seems fine now and scan is running.

What other products/programs do you recommend to keep things in shape? SpyBot and AdAware don't seem to cut it any more.

My most sincere thanks to you for your patient and knowledgeable help. A very rare commodity at any price and nearly unheard of for free.

You are one of the good ones.


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